Abercrombie & Fitch - Key Lead, George Street

Abercrombie and Fitch Co.; City of Edinburgh; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dynamic Key Lead to enhance customer experiences in-store. This role is pivotal in supervising the floor, guiding team members, and driving sales performance through exceptional customer service. The ideal candidate will possess a strong retail background, excellent communication skills, and a passion for fashion. This position offers flexible scheduling and opportunities for career advancement, making it perfect for those looking to grow in a supportive environment. Join a global team that values individuality and teamwork, and be a part of a company that prioritizes its people.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• 1+ year of retail experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Ensure quality in-store experience as Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.

Skills

Customer Focus

Communication

Interpersonal Skills

Fashion Trend Knowledge

Adaptability

Multi-Tasking

Education

High School Diploma/G.E.D.

Tools

Register/Point of Sales

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations are running effectively. They are part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on Saturdays and Sundays as well as certain holidays.

• During peak times, hours may increase to support business needs.

Qualifications

What it Takes

• Education: High School Diploma/G.E.D. preferred
• Retail Experience: At least 1 year preferred
• Supervisor/Managerial Experience: Not required
• Customer Focus
• Communication
• Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing, Assertiveness
• Adaptability & Stress Tolerance
• Poise & Ambition
• Multi-Tasking, Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

As an A&F Co. associate, you'll be eligible for various benefit programs designed to fit your lifestyle. We offer competitive incentives to reward your dedication, including:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Potential to Become a Brand Affiliate
• Training and Development
• A supportive global team that celebrates your individuality

Follow us on Instagram @LIFEATANF.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.