GPO Model Program & Capability Manager

Diageo; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading consumer products company is seeking a GPO Model Program & Capability Manager to drive organizational transformation. This role involves engaging teams, shaping processes, and ensuring the successful implementation of the GPO Model across the organization. The ideal candidate will have extensive experience in change management and program delivery, with a strong focus on building relationships and delivering results in complex environments.

Benefits

Flexible working hours

Inclusive culture

Qualifications

• Minimum 8-10 years' experience in organizational transformation.
• Proven track record in motivating change and transformation.
• Experience across multiple countries and cultures.

Responsibilities

• Drive organizational and cultural shifts towards GPO Model.
• Engage teams to build new capabilities and processes.
• Operationalize strategy and deliver program objectives.

Skills

Change Management

Program Management

Workshop Facilitation

Communication

Leadership

Education

PMP

BPM methodologies

Job description

GPO Model Program & Capability Manager

About Us:Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world's very best people. We're looking for people with creativity, boldness and a sense of purpose to take Diageo and our timeless, pioneering brands to the next level!Feel inspired?Then this may be the opportunity for you!

About the team:The GPO Model Transformation Team will define, design, deploy, drive embedment and continuous improvement of the Model (at an enterprise level). Bringing Functions and Markets on the journey (Exec down) to drive consensus and the shift to this model will be aligned with the organisation. The team will work in partnership with a broad range of partners to agree, codify and deliver new ways to work across the business. This could involve everything from defining clearer decision rights/RACIs between teams across the end-to-end change journey, to shaping the organizational set up needed to support it. Key partners will include but are not limited to; Global Process Executive (GPE), Owners (GPOs), and Leads (GPLs), as well as functions such as the Strategy & Transformation Team, Digital Technology and Data Team, Controls, and Transformation Programs.

Note: This team does not define the standards for business processes/capabilities themselves (e.g. for Finance), instead it will define the common approach needed across all GPO Teams to stand up the model consistently.

About the role:

The GPO Model Capability & Program Manager will play a key role in driving this organisational and cultural shift, shaping the design, deployment, embedment and continuous improvement of the Model (at an enterprise level). Partnering and engaging teams across the organisation to consensus into the vision, direction and plan to enable the ground-breaking shifts required. This involve building and delivering new people and organisational capabilities, ways of working, central processes and the tools needed to shift Diageo to a GPO Model aligned organisation.

Core Accountabilities:

• Bring the business on the GPO Model journey, engaging and onboarding functions
• Provide thought leadership to shape co-design, deployment, embedment and continuous improvement of the Model (enterprise level) working with internal and/or external partners
• Operationalize the strategy by translating it into the changes needed to establish the model - this will involve shaping, enabling and delivering directly or through others the:
• Organisational set up and capabilities (people, process, technology and data)
• Standards where a common approach across GPO Teams and / or the org is needed
• Decision-making frameworks and ways of working that champion outcome, people, process first approach to transformation and continuous improvement
• Communication and engagement to establish the right sponsorship and buy in / shifts
• Build, drive and orchestrate activity across the program plan, strategically guiding the program team to deliver the program vision and objectives, proactively handle risks/issues

Role Responsibilities:

• Program handle the long and short term plan to drive outcomes
• Support end to end definition and delivery of the GPO Model - documented in playbooks
• Define and track overall maturity versus GPO Model maturity curve to inform future plans
• Organisational set up and capability: Define, align and enable the right operating model and the supporting people, process, tech and data capabilities required to establish the model
• Define, shape and operationalize GPO Model common standards: Standards provide clarity on what's needed from teams to operationalize the model (e.g., common approaches to critical metric, process definition, maturity assessment)
• Simpler and clearer decision-making frameworks and codified transformation approach: Define and operationalize frameworks to embed roles into the organisation with clear ways of working and decision rights, inc. critical programs
• Engagement: Build awareness and help align Functions on the why and what to shift to an GPO aligned organisation.

Qualifications and Experience:

• Minimum 8-10 years' experience driving organizational-wide end-to-end transformation, establishing Global Process/Capability Model Frameworks or Operating Models
• Consistent track record of winning hearts and minds to motivate change and transformation that requires a well-rounded 'people, process, technology and data' change approach
• Proven track record to drive clarity out of ambiguity and embed change in complex, fast paced, large and multi-layered matrix organizations
• Ability to build and maintain relationships based on openness, mutual trust and respect
• Brilliant execution to high standards with deep personal accountability for driving outcomes
• Experience working across multiple countries/geographies/cultures
• Ideally formal training PMP and BPM methodologies (e.g., Green Belt Lean Six Sigma)
• Understanding of Product Management beneficial

Key skills

• Translating big picture strategic/conceptual thinking into practical solutions and execution
• Building strong partner relationships in matrix organizations (up to senior leader level) and able to challenge openly and resolve conflict
• End to end organizational transformation delivery - ideally in 'greenfield' environments
• Able to flex leadership style and adapt to cultural differences
• Confident communicator and storyteller
• Change Management, Program Management and Workshop Facilitation skills
• Building People Capability

Flexible Working Statement:
Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.

Diversity statement:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.