Sales Associate - Kingston (Full Time)

HUGO BOSS; Kingston upon Thames; On-site; GBP 20,000 - 28,000; Full time

Job summary

HUGO BOSS is seeking a Sales Associate in Kingston to enhance customer experiences and drive sales. The ideal candidate will have a background in retail or customer service, with strong interpersonal skills and a passion for the premium fashion industry. This full-time position offers competitive salary, commission, and various benefits, alongside opportunities for growth in a dynamic work environment.

Benefits

Competitive salary and commission

Tailored training and development opportunities

International and inspiring working environment

Qualifications

• Previous retail, hospitality, or customer service experience in the premium fashion industry.
• Strong commercial acumen and brand knowledge.
• Willingness to learn and develop.

Responsibilities

• Deliver customer service excellence and build a loyal customer base.
• Responsible for CRM data gathering and quality management.
• Support in transaction, complaint, and return handling.

Skills

Interpersonal skills

Communication skills

Commercial acumen

Flexibility

Cultural awareness

Proactive attitude

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition, and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

HUGO BOSS UK Ltd | Sales Associate | Kingston

Full Time

What you can expect:

• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieving the location’s performance targets and individual KPIs
• Support in transaction, complaint & return handling
• Participate in regular trainings to continuously develop
• Support all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

• Previous retail, hospitality, or customer service experience with an understanding of the premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the needs of the business
• Willingness to constantly learn & develop
• High cultural awareness
• Proactive and positive attitude

Your benefits:

• Competitive salary, commission, and attractive benefits
• Global career path for specialists and leadership
• Tailored training and development opportunities
• International and inspiring working environment with a dynamic work culture

We are a global company with employees from diverse backgrounds. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. We believe that an equitable work environment helps unleash your full potential and inspires you to thrive.