MS Dynamics D365 Technical Consultant

Avance Consulting; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the UK is seeking a Technical Developer specializing in CRM 2016 migration to the cloud. The role involves leading technical solutions for Dynamics 365 Customer Engagement, creating architecture documents, and guiding development teams. Ideal candidates will possess strong technical skills in Dynamics 365, Azure, and SQL, along with excellent documentation abilities. Join a dynamic team to enhance CRM functionalities and improve user experience.

Qualifications

• Experience working in onsite-offshore models.
• Exposure to IT service management tools like ServiceNow.

Responsibilities

• Lead the technical solution delivery for Dynamics 365 Customer Engagement.
• Create detailed technical architecture and design documents.
• Review code and functional test cases.

Skills

Documentation

Dynamics 365 CE Configuration

SQL Queries

Azure Services

User Experience Principles

Tools

SSIS

Azure Functions

Logic Apps

Job description

Technical Developer - CRM 2016 Migration

Specializing in migrating CRM 2016 from on-premise to cloud, ensuring seamless execution.

Key Responsibilities

1. Participate actively in blueprinting sessions to understand business requirements.
2. Lead the technical solution delivery for Dynamics 365 Customer Engagement.
3. Perform Fit/Gap Analysis to identify technical solutions for gaps.
4. Create detailed technical architecture and design documents for customizations, integrations, and data migration.
5. Provide guidance to development and testing teams on the overall solution.
6. Participate in estimation for system changes and enhancements.
7. Review code and functional test cases.

Key Skills and Knowledge

• Excellent documentation and articulation skills.
• High proficiency in technical and deployment architecture of Dynamics 365 Customer Engagement.
• Proficiency in Dynamics 365 CE configuration and customization.
• Understanding of solution architecture and design concepts.
• Experience with system integrations using Azure platform.
• Knowledge of functional modules such as Sales, Marketing, and Customer Service.
• Ability to work independently.
• Knowledge of SSIS and system integration.
• Familiarity with Azure services like Logic Apps and Azure Functions.
• Ability to write and optimize SQL queries.
• Understanding of Application Lifecycle Management and DevOps tools.
• Experience creating custom reports and dashboards in Dynamics 365.
• Understanding of user experience principles for CRM interfaces.

Experience Required

• Experience working in onsite-offshore models.
• Experience preparing knowledge base articles and SOPs.
• Exposure to IT service management tools like ServiceNow.
• Experience in stakeholder management and collaboration.