Hollister Co. - Key Holder, St. David's 2

TN United Kingdom; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company is seeking a Key Holder in Cardiff to drive business success through effective leadership and exceptional customer service. The role involves team management, operational tasks, and maintaining a high standard of customer experience. Candidates should have a strong work ethic and at least one year of customer service experience. Benefits include a quarterly bonus, paid time off, and training opportunities.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Indefinite Contract

Paid Volunteer Day

Private Medical Insurance

Life and Disability Insurance

Assistance Programs

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Career Development Opportunities

Qualifications

• Minimum of one year customer service experience required.
• Strong work ethic and attention to detail are essential.
• Flexibility and ability to multi-task in a fast-paced environment.

Responsibilities

• Lead and train staff to enhance customer experience.
• Supervise store presentation and sales activities.
• Ensure adherence to company policies and procedures.

Skills

Customer Service Experience

Strong Work Ethic

Attention to Detail

Analytical Skills

Flexibility and Adaptability

Multi-Tasking

Stress Management

Job description

The provided job description contains some formatting issues and irrelevant content that can be improved for clarity and focus. Here is a refined version:

Job Title: Key Holder

Location: St. David's 2, Cardiff, United Kingdom

Company: Hollister Co. (Part of Abercrombie & Fitch Co.)

Job Category: Other

EU Work Permit Required: Yes

Job Reference: 92ba5e26f60c

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description

The Key Holder plays a vital role in driving the business through leadership and ensuring a superior customer experience. Responsibilities include team leadership, operational tasks, opening and closing routines, and maintaining customer focus.

Key Responsibilities

• Training and Development of staff
• Enhancing Customer Experience
• Effective Communication
• Store Presentation and Sales Supervision
• Asset Protection
• Adherence to Policies and Procedures

Qualifications

• Minimum of One Year Customer Service Experience
• Strong Work Ethic
• Attention to Detail
• Analytical Skills
• Flexibility and Adaptability
• Ability to Multi-Task
• Stress Management

Additional Benefits

As part of Abercrombie & Fitch Co., you will be eligible for various benefits including:

• Quarterly Incentive Bonus
• Paid Time Off
• Indefinite Contract
• Paid Volunteer Day
• Private Medical Insurance
• Life and Disability Insurance
• Assistance Programs
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Career Development Opportunities