Shop Manager's Assistant - Truro Little Steps

hireful; Truro; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading charity as a Shop Manager's Assistant in Truro, where you'll support the shop's operations and contribute to the community. This part-time role offers a competitive hourly wage, excellent benefits, and a chance to make a difference in the lives of children with life-limiting conditions.

Benefits

33 days holiday entitlement

Enhanced sick pay scheme

Personal pension scheme with 7% employer contribution

Training and development opportunities

Supportive and inclusive environment

Qualifications

• Excellent verbal and written communication skills are essential.
• Experience in retail or customer service is required.
• Ability to work as part of a team and independently.

Responsibilities

• Serving customers and managing stock display.
• Handling cash and following health and safety procedures.
• Planning and delegating tasks to volunteers.

Skills

Communication

Organizational Skills

Customer Service

Job description

Shop Manager's Assistant - Truro Little Steps

Location: Truro - Little Steps Shop
Contract Type: Permanent
Hours: Part-Time, 10 hours per week
Salary: £12.23 per hour

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

About Us

Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where you will be working

This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community, as a Shop Manager's Assistant you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success, and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week.

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team and alone using your own initiative.

What we offer

Earning from £12.23 per hour, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Training

Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

To find out more about what you could be part of please look at our website.

How to Apply

Please apply by clicking on the link before the closing date of Sunday 1st June 2025, *however please see note above and apply as early as possible. If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today.

CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314

We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early

You may also have experience in the following: Shop Manager, Assistant Shop Manager, Charity, Retail, Retail Assistant, Assistant Retail Manager, Third Sector, Supervisor, Charity Shop, Business Development, Charities, Volunteer, Voluntary Sector, Store Manager, Charity Shop Manager, etc.

REF-221 705