Marketplace Assistant

TN United Kingdom; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant in the marketplace team, where you'll play a vital role in managing systems and supporting operational tasks. This dynamic position offers the chance to collaborate with a diverse team to grow client accounts and enhance revenue. With a rich history and a commitment to innovation, this established brand is dedicated to creating a vibrant atmosphere that values teamwork and creativity. If you're passionate about digital retail and eager to make an impact in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Share Schemes

Flexible Core Hours

Health and Wellbeing Benefits

Up to 40% Discount

Exciting Social Calendar

Qualifications

• 3+ years in digital retail, especially in fashion marketplace.
• Strong data handling and Excel skills required.

Responsibilities

• Manage system updates and inventory for marketplace platforms.
• Support account management and optimize product listings.

Skills

Microsoft Excel

Data Management

Commercial Awareness

Communication Skills

Multitasking

Education

Digital Retail Experience

Experience in Fashion Marketplace

Job description

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You know all about our high street roots and bricks and mortar stores. Now, we're looking to the future. Since 2021, we've embraced some changes. Debenhams hasn't made a comeback—we've been here since 1778, evolving and adapting to the times. This is Debenhams today - Britain’s Leading Online Department Store.

We are more than a department store—we are an institution. From creating the blueprint for designer collaborations with Designers at Debenhams, to launching countless brands and inventing the beauty counter, we’ve consistently shaped the retail landscape.

We don’t underestimate the power of our brand or the place we hold in people’s hearts. This is only the beginning of the next chapter for Debenhams.

Your Role

We are looking for a highly motivated and organised individual to join our marketplace team as an Assistant. This role will involve managing system administrative processes, supporting day-to-day operational tasks, and collaborating closely with the marketplace team to grow accounts and increase revenue. This is a high growth, high focus area in a fast-paced business, and we are now looking for the right person to support our growth plans.

Your Team

As an established and much-loved household name, you know all about our high street roots and bricks and mortar stores. In some way shape or form we've always had a concessionary offering. Now, we're looking to the future. We have over 10,000 partners live on our site and constantly striving for more, becoming the number one destination for fashion, beauty, and home. Our growing marketplace proposition plays a crucial role in fulfilling our vision. Debenhams has an exciting portfolio of brands including Coast, Oasis, Wallis, Dorothy Perkins, Burton, Warehouse, Misspap, Nastygal, and Principles. This role will work with the marketplace manager to achieve our goals by securing and launching all brands across key strategic global partner sites, at pace.

What you will be doing

• Admin Support for Systems: Assist in managing and updating systems, ensuring smooth operations and efficiency whilst managing inventory, pricing updates, and product listings within the marketplace platform.
• Marketplace Account Management: Support the Marketplace team in managing and growing client accounts on various platforms (e.g., Amazon, eBay, Secret Sales, etc.). Help optimise product listings for searchability, engagement, and conversion whilst working alongside the Marketplace team to develop and implement strategies to grow accounts and improve sales performance.
• 3rd Party Support: Act as a liaison between internal teams and external partners whilst providing support for account inquiries, orders, and product concerns. Assist in managing marketplace promotions, campaigns, and product launches.
• Revenue Growth and Strategy Support: Support growth strategies through market research and competitive analysis, and help implement and track KPIs to measure marketplace account success and revenue growth.
• Collaboration and Reporting: Coordinate with sales, marketing, and product teams to align marketplace strategies with broader business goals. Regularly update the Marketplace Manager and other team members on progress and blockers.

What you can bring

• Strong understanding and use of Microsoft Excel.
• Experience handling large data sets with accuracy and consistency.
• Commercial awareness and understanding of planning & trading.
• At least 3 years’ experience in a digital retail role, preferably in fashion marketplace, digital trading, or wholesale.
• Experience managing Amazon and other leading global marketplaces from a brand side.
• Ability to work in a fast-paced environment, under pressure, and multitask.
• Ability to prioritise workflow and meet challenging deadlines.
• Exceptional communication skills, capable of working with Key Accounts, brand teams, and supply chain.
• Continuous improvement mindset and willingness to increase knowledge.
• Ability to manage both detail and the bigger picture collaboratively as a team player.

Please take note of our PACTT Behaviours to enable us to build our culture:

• Passion - Positivity, commitment, and a can-do mindset.
• Agile - Embrace change, act fast, and stay flexible.
• Commercial - Trust instincts, make bold choices, and use data to drive actions.
• Creative - Think outside the box, bring new ideas, and embrace initiative.
• Team - One team, one family - support each other.

Why Join Us?

• Opportunity to participate in share schemes.
• Flexible core hours around your needs.
• Benefits supporting health and wellbeing.
• Up to 40% discount across all brands.
• Exciting social calendar.
• Buzzing atmosphere and a supportive culture at HQs and offices worldwide.