Account Handler

J&T Recruitment; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player seeks a dedicated Account Handler to join their professional insurance brokerage team. In this engaging role, you will manage insurance renewals, deliver exceptional customer service, and handle account management tasks. The company prides itself on its strong relationships with clients and insurers, ensuring tailored solutions that meet unique needs. If you are detail-oriented, possess strong communication skills, and have a passion for the insurance sector, this opportunity offers a chance to thrive in a supportive and collaborative environment. Join a team that values integrity and client satisfaction!

Qualifications

• Experience in renewals, customer service, and account management.
• Strong knowledge of insurance industry practices and processes.

Responsibilities

• Manage insurance renewals with accuracy and efficiency.
• Provide excellent customer service by addressing client queries.

Skills

Renewals

Customer Service

Account Management

Attention to Detail

Communication

Teamwork

Insurance Industry Knowledge

Insurance Brokerage Operations

Education

Relevant certification or training in insurance

Tools

Acturis software

Job description

An independent insurance broker with decades of experience, offering comprehensive insurance solutions across various markets. Backed by global resources, the company combines local expertise with international support to deliver professional and personalized services. Serving a diverse client base, the organization prioritizes trust, integrity, and strong relationships with insurers to meet unique client needs effectively.

Location: On-site, Little London
Contract Role

Role Overview
As an Account Handler, you will be responsible for managing renewals, delivering exceptional customer service, handling account management tasks, and supporting insurance brokerage operations.

Key Responsibilities

1. Manage insurance renewals with accuracy and efficiency.
2. Provide excellent customer service by addressing client queries and concerns.
3. Handle account management tasks to ensure smooth client interactions.
4. Collaborate effectively with team members in the insurance brokerage sector.

Qualifications and Skills

1. Experience in renewals, customer service, and account management.
2. Strong knowledge of insurance industry practices and processes.
3. Proficiency in insurance brokerage operations.
4. Excellent organizational skills and attention to detail.
5. Strong communication and interpersonal abilities.
6. Team-oriented mindset with the ability to work collaboratively.
7. Relevant certification or training in insurance or a related field.
8. Experience with Acturis software is essential.

This role offers an opportunity to work within a professional insurance brokerage environment, providing tailored solutions to a diverse client base.

Required Skills:

Renewals, Attention To Detail, Account Management, Insurance Software, Customer Service, Training, Communication, Management