Liaison and Diversion Assertive Outreach Worker

eSift Ltd; Guildford; Hybrid; GBP 30,000; Full time

Job summary

An established industry player in the health and wellbeing sector is seeking an Assertive Outreach Worker to provide essential support within the Surrey community. This role emphasizes a person-centred approach, focusing on improving health outcomes and reducing offending through collaborative efforts with multidisciplinary teams. The ideal candidate will possess a strong commitment to quality care, alongside experience in mental health and substance misuse support. With a flexible working arrangement and a variety of benefits, this position offers a rewarding opportunity to make a meaningful impact in the community.

Benefits

26 days annual leave

Bank holidays

Birthday leave

Pension

Access to Simply Health

Employee discounts

Blended working

Qualifications

• Experience with mental health, learning difficulties, and homelessness.
• Knowledge of the criminal justice system is desirable.

Responsibilities

• Provide community-based support to improve health and social care outcomes.
• Conduct assessments to identify vulnerabilities and provide referrals.

Skills

Person-centred care

Mental health support

Substance misuse support

Good communication skills

Collaboration in multidisciplinary teams

Tools

Microsoft Office

Electronic patient records

Job description

Our client is a non-profit organisation dedicated to supporting health and wellbeing. With over 30 years of experience, they collaborate with statutory, voluntary, community, and social enterprise sectors in Surrey and its borders. They value a flexible, respectful, inclusive, and non-judgemental approach to change.

Position: Assertive Outreach Worker

Working within the Surrey Liaison and Diversion Service, the role involves providing outreach support in the Surrey community.

Salary: GBP29,220

Hours: 35 hours per week

Duration: Permanent

Benefits: 26 days annual leave (rising with service), bank holidays, birthday leave, pension, access to Simply Health, blended working, employee discounts, and more.

Location: The main office is based in Guildford, with service coverage across Surrey including Woking, Chobham, Runnymede, Redhill, and others. The role involves blended working and some travel to visit clients, with travel expenses reimbursed. Car owner-driver preferred.

Role Overview

The Assertive Outreach Worker collaborates with colleagues to offer person-centred, community-based support aimed at improving health and social care outcomes and reducing offending. The role involves assessments to identify vulnerabilities such as mental health, physical health, learning disabilities, substance misuse, housing, and financial issues. Support includes signposting, referrals, appointment assistance, collaborative working, and holistic wellbeing support.

Requirements

• Enthusiastic with a drive for excellent person-centred care
• Willing to learn and improve quality of care
• Experience working with individuals facing mental health, learning difficulties, substance misuse, homelessness, etc.
• Knowledge of the criminal justice system or health and social care is desirable
• Ability to work collaboratively within a multidisciplinary team
• Understanding of assertive outreach, risk management, safeguarding policies
• Good communication skills, both written and verbal
• Proficiency in Microsoft Office; experience with electronic patient records preferred
• Willingness to travel and work flexibly

This position is subject to an enhanced DBS check. Past drug, alcohol, or criminal history may not necessarily disqualify applicants.