Store Manager - Godalming

Between The Lines Ltd; Godalming; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a vibrant team in a beautiful store environment. This role emphasizes the importance of creating a welcoming atmosphere for customers while ensuring the store operates smoothly. With a focus on outstanding customer service and team motivation, you will be responsible for achieving financial targets and maintaining high standards. Enjoy a rewarding work-life balance with a competitive salary, generous leave, and various benefits, including staff discounts and health care coverage. If you have a positive attitude and a knack for leadership, this opportunity is perfect for you.

Benefits

BUPA cover

Car park permit

30% staff discount

30 days annual leave

Extra paid day off for birthday

Every other weekend off

4.5 days working week

Qualifications

• At least two years of store management experience required.
• Ability to create and lead a motivated team is essential.

Responsibilities

• Ensure outstanding customer service standards are maintained.
• Take responsibility for reaching financial targets and KPIs.
• Maintain excellent product presentation and knowledge.

Skills

Team Leadership

Customer Service

Store Management

Financial Target Achievement

Education

Experience in Store Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

A multi-award-winning lifestyle family business with 19 stores across the South East, specialising in beautiful, inspiring gifts, cards and books for friends, family and your home.

We are looking for an outstanding Store Manager to join the BTL family at our store in Godalming. You will need to have a real passion for our beautiful products and a natural warmth that will engage your team.

About You

The most important aspect of this job is to have the ability to confidently create and lead a happy, engaged and motivated team.

As a Store Manager, you will preferably have at least two years of store management experience, an excellent work ethic and a positive attitude, creating a welcoming environment for our customers and ensuring the smooth running of your store.

Responsibilities

1. Ensure our outstanding Customer Service Standards are maintained.
2. Take responsibility for reaching set financial targets and KPI's without pressure selling.
3. Adhere to and follow our policies and procedures.
4. Ensure all rotas and administrative tasks are completed in a timely manner.
5. Maintain excellent product presentation and knowledge in line with our company standards.
6. Follow good housekeeping principles by ensuring the store and staff areas are clean and tidy at all times.
7. Attend and participate in all management training sessions.
8. Maintain Health & Safety checks and compliance.
9. Follow all security measures as a keyholder.

Always leading by example and with kindness.

Rewards and Benefits

1. Competitive salary from £28k+ depending on experience.
2. 4.5 days working week (for the same pay as working full-time).
3. Every other weekend off.
4. BUPA cover (after successful completion of 6 month probation period).
5. Car park permit (if required after successful completion of 6 month probation period).
6. Extra paid day off if birthday falls on a working day.
7. 30% staff discount.
8. 30 days annual leave (increasing by a day for each year of service, up to 35 days).

Hours of Employment

Being a manager, extra hours over and above your regular hours of employment will be required to support the business at times.

Please note that no holidays are permitted in November and December as this is our peak trading period. Maximum of 1 week's holiday permitted in September.