FX eTrading Support Analyst

Talan; London; On-site; EUR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their Application Production Support team in London. This dynamic role focuses on providing essential support for the ION platform and algorithmic trading components, ensuring smooth operations within the FX and Rates businesses. The ideal candidate will possess a strong scientific background and excellent problem-solving skills, thriving in a fast-paced environment. You'll collaborate with global teams to enhance service quality and tackle user inquiries, making a significant impact on production systems. If you are eager to learn and grow in a challenging yet rewarding setting, this opportunity is perfect for you.

Qualifications

• Strong scientific background with a focus on problem-solving.
• Ability to work under pressure in a complex environment.

Responsibilities

• Monitor applications and manage incidents effectively.
• Document knowledge and enhance service levels continuously.

Skills

Problem-solving

Logical thinking

Teamwork

Motivation to learn

Education

First class degree from a top university

Tools

SQL Server

Oracle

Windows

UNIX commands

Shell scripting

Python scripting

RMDS

FIX

TIBCO RV

MQ

Job description

Company Description

For more than 15 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in France and abroad. With a presence on four continents, the group anticipates revenue of €500 million in 2024, for a headcount of more than 5,000 consultants.

Job Description

The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce and Credit businesses within the Global Market group of our partner.

The team is responsible for supporting globally the ION platform, in-house pricing application, algorithmic trading components, STP, for rates business.

The key focus is to provide BAU production support issues/user enquiries and align processes and procedures with the global support teams to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

Day-to-day Responsibilities:

1. Application Monitoring and follow up
2. Incident and Problem Management
3. Knowledge Management and Documentation
4. Continuous Service Level improvement
5. Maintenance and enhancement
6. Project and specific tasks

Candidate Profile:

• First class degree from a top university and scientific background (ability to problem-solve)
• High motivation to learn in a complex and very stressful environment.
• Logical and critical thinking
• Teamwork skills
• The role focuses specifically on Rates products; Rates knowledge would be appreciated.

IT Skills:

• Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc.
• Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspectives
• Data querying: SQL Server, Oracle
• OS usage: Windows, UNIX commands
• Scripting: Shell, Python
• Market Data mechanisms/communication protocols/messaging services: RMDS, FIX, TOF, TCP/UDP, TIBCO RV, MQ

Additional Information:

This role is based in Central London.