Assistant Store Manager

JD GROUP; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Assistant Manager to lead a high-performing team in achieving sales and KPI targets. This role involves supporting daily store operations, driving customer satisfaction, and fostering a positive team culture. The ideal candidate will possess strong leadership and communication skills, with a passion for developing their team and optimizing store performance. Join a vibrant retail environment where your contributions will directly impact success and growth, and help shape the future of the store in a collaborative and rewarding atmosphere.

Qualifications

• Proven experience in leading teams and achieving sales targets.
• Strong ability to analyze sales data and make informed decisions.

Responsibilities

• Support the Store Manager in running store operations effectively.
• Drive sales through effective merchandising and team motivation.
• Foster a positive work environment through mentoring and development.

Skills

Leadership

Communication

Sales Analysis

Team Development

Operational Efficiency

Job description

Role overview:

We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.

Responsibilities:

1. Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets.
2. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
3. Creating a positive team culture through recruiting, training & continuously developing your staff.
4. Building a motivated and high performing team, increasing chances of store success.
5. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially.

Role objectives and KPI’s:

1. Support the store manager in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
2. Drive store sales through effective merchandising, stock replenishment & team motivation.
3. Monitor and drive all key performance indicators such as Sales, Conversion, Units and more.
4. Support the Store Manager in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost.
5. Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.

Skills and Experience:

1. Experience in implementing, tracking and refining store operational processes in order to achieve maximum efficiency & KPI results.
2. Passion & confidence in Leading and Supporting your team through their own career Development.
3. An ability to interpret and react commercially to financial reports to support store sales growth.