Hire Controller

Speedy Hire Plc; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hire provider in the UK is seeking a Hire Controller in Edinburgh. This role is pivotal in operations, sales, and customer service, requiring strong organizational and communication skills. The successful candidate will coordinate the hire process, ensuring timely fulfillment of customer needs while supporting the company's ESG strategy. With a commitment to work-life balance and career progression, this position offers a supportive environment for personal and professional growth.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension scheme

Canteen facilities

95% discount across the Speedy brand

Training and development opportunities

Voluntary Health Cash Plan

Employee Assistance Program (EAP)

Green Commute Initiative

Flexible work patterns

Qualifications

• Experience in the hire industry or a similar sales/operational role is essential.
• Strong communication skills are crucial for liaising with various departments.
• Must be adaptable and committed to personal development.

Responsibilities

• Coordinate the entire hire process from order to delivery and collection.
• Collaborate with stock teams, drivers, and engineers to fulfill customer requirements.
• Build relationships to ensure customer satisfaction.

Skills

Strong organisational skills

Excellent verbal and written communication skills

Adaptability

Commitment to learning and development

Team support for ESG Strategy

Education

Valid driving license

Previous experience in the hire industry or similar role

Job description

Speedy is the UK's leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services — everything for every job!

Job Title - Hire Controller

Location - Edinburgh

Working Hours - Monday to Friday, 07:30 - 17:00 (42 hours per week)

The Hire Controller, based in the depot, plays a vital role in operations, sales, and customer service. Building relationships is key, as you will coordinate the entire hire process from order to delivery and collection, liaising with various depot departments to meet customer needs and ensure satisfaction.

On a daily basis, you will work at your desk, collaborating with other departments, including stock teams, drivers, and engineers, to ensure timely fulfillment of customer requirements with available equipment.

To support your success, you will need:

• Strong organisational skills
• Excellent verbal and written communication skills
• Adaptability
• A commitment to learning and development
• A valid driving license
• Previous experience in the hire industry or a similar sales or operational role
• The ability to support your team in delivering our ESG Strategy - Decade to Deliver

What we offer:

• 26 days holiday plus bank holidays
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers
• Green Commute Initiative for cycling to work
• PAM Employee Assistance Program (EAP) for confidential support and counseling

Speedy promotes an industry-leading Work Life Balance initiative, supporting flexible work patterns, including hybrid arrangements, flexible start/finish times, shorter days, term-time hours, and job sharing. We are committed to putting our people first.

We also offer a Career Line of Sight, providing clear pathways for progression within the Speedy Group.

Please note, Speedy may close applications early if we receive a high volume of applications. We recommend applying promptly.

Some roles may require DBS, Credit, or Security Clearance checks. Speedy is an equal opportunity employer, embracing diversity and fostering an inclusive environment where everyone can do their best work.

For more information on our ESG policies, visit: https://www.speedyservices.com/esg/governance

All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. Proof of right to work in the UK is required at employment start date.