Senior Programming & Partnerships Officer

NATIONAL TRUST; King's Lynn; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading conservation organization as a Senior Programming & Partnerships Officer at Oxburgh Estate. You'll create exceptional visitor experiences through innovative programming while collaborating with community partners. This role offers a dynamic environment where your creativity and leadership will thrive, ensuring memorable engagements for all visitors.

Benefits

Substantial pension scheme (up to 10% of salary)

Free entry to National Trust places for you, a guest, and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts (gym memberships, shopping, cinema)

Holiday entitlement up to 32 days plus holiday purchase scheme

Flexible working options

Employee assistance programme

Free parking at most Trust locations

Qualifications

• Experience working with community or commercial partners to produce high-quality events.
• Ability to build and develop productive partnerships.
• Experience analyzing audience data to improve engagement strategies.

Responsibilities

• Lead the delivery of visitor experiences through diverse programmes.
• Manage budgets and ensure health and safety compliance.
• Line manage the Visitor Experience Officer and volunteers.

Skills

Community engagement

Creative leadership

Partnership development

People skills

Audience analysis

Job description

We're looking for a Senior Programming & Partnerships Officer to join the team at Oxburgh Estate.

You’ll be responsible for working alongside the property team to deliver the year-round public engagement programme, creating unforgettable experiences for all visitors. You'll collaborate with national visitor programming teams, community, and commercial partners to deliver programmes, events, and activities that engage supporters.

Because Oxburgh is in a rural area, please consider your ability to commute before applying. The role requires working on weekends and bank holidays.

This is a fixed-term contract ending when the postholder returns to their role. The duration is uncertain but unlikely to exceed 12 months.

What it's like to work here

Reporting to the Property Operations Manager and based at Oxburgh Estate, you'll be part of the team delivering events and activities that bring Oxburgh to life. Understanding supporter engagement is key. You’ll help connect all activities to our cause and ongoing work, ensuring high standards of presentation and clear communication with visitors. The role suits someone who thrives in a dynamic, creative environment.

Click here for more information about this location

What you'll be doing

As the Senior Programming & Partnerships Officer, you'll lead the delivery of exceptional visitor experiences through diverse programmes of events and activities, aiming to surpass visitor expectations.

You’ll embody our inclusive service values, ensuring high-quality presentation and accessibility throughout the visitor journey. You'll create engaging programmes that encourage repeat visits and cater to diverse audiences.

Working closely with the Senior Volunteering & Community Officer, you'll support community outreach and consultation, contributing to our Community Engagement Plan and partnership development at Oxburgh.

You’ll deliver audience-focused programmes in collaboration with internal teams and external partners, maintaining high standards in site presentation and visitor interpretation. Activities will align with audience interests to support a memorable visitor experience.

You’ll line manage the Visitor Experience Officer and volunteers, shaping and delivering visitor experience opportunities. You’ll also manage budgets, drive income, and ensure health and safety compliance.

As part of the Duty management rota, you’ll oversee the smooth operation of the property during opening hours, acting as the main contact for staff, volunteers, and visitors in case of emergency or inquiries.

Who we're looking for

• Experience working with community or commercial partners to produce high-quality arts, culture, or natural environment events and activities
• A creative leader skilled at connecting people with nature and places
• Ability to build and develop productive partnerships to engage diverse audiences
• Excellent people skills
• Experience analyzing audience data to improve engagement strategies

The package

The National Trust's motto is ‘For everyone, for ever’. We aim to foster an inclusive culture reflecting the diversity of our communities and audiences. We value difference and want everyone to feel welcome in our teams.

• Substantial pension scheme (up to 10% of salary)
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts (gym memberships, shopping, cinema)
• Holiday entitlement up to 32 days plus holiday purchase scheme, subject to criteria
• Flexible working options
• Employee assistance programme
• Free parking at most Trust locations