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Customer Service Agent

RGF Staffing UK Limited

Manchester

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Join a dynamic e-commerce business as a Customer Service Agent in Manchester city centre! This entry-level role offers a fantastic opportunity for those looking to develop their skills in a supportive environment. You will thrive in a fast-paced atmosphere, where your organizational and communication skills will shine. With responsibilities including building relationships and making outbound calls, you'll play a vital role in ensuring client satisfaction. If you're confident and enjoy engaging with people, this ongoing temp position could be the perfect fit for you. Don't miss out on this chance to grow your career with a forward-thinking company!

Previous customer service experience is advantageous but not essential.
Exceptional verbal and written communication skills are required.

Build relationships with new and existing partners.
Make outbound calls to verify client ID and proof of address.

Verbal Communication

Written Communication

Attention to Detail

Organizational Skills

Results-oriented

Experience in Customer Service or Sales

CRM Software

Customer Service Agent

Certain Advantage is hiring for a Customer Service Agent based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 2-4 weeks of work, possibly longer.

The Company

We're working with a leading e-commerce business in Manchester city centre. If you're looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry-level opportunity for ongoing temp work.

The Role:

We're looking for an enthusiastic and proactive Customer Service Agent to join their existing sales team. If you thrive in a fast-paced environment and have strong organisational and communication skills, this is the perfect temp role for you!

Key Responsibilities

Building relationships with new and existing partners.
Making a high volume of outbound calls to clients to verify client ID and proof of address.
Uploading documents onto the company in-house system.

£13.00 an hour. Shifts are working 10am-6:30pm and 11am-7:30pm Monday to Friday (40 hours a week).

Start date: Tuesday 18^th March 2025.

The Individual

Previous experience in customer service or sales is advantageous but not essential.
Exceptional verbal and written communication skills.
Confident individuals who enjoy talking to people.
Attention to detail.
Results-oriented with a proven history of meeting or exceeding sales targets.
Capable of working independently as well as collaboratively within a team.
Proficient in using CRM software.

Working with Certain Advantage

We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it.

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