Trainee Croupier FFK

TN United Kingdom; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the leisure industry is seeking a trainee croupier to join their vibrant team. No previous experience is necessary as all training will be provided. Successful candidates will deliver outstanding customer service while learning to deal popular casino games like roulette and blackjack.

Benefits

Private GP helpline

Discount portal for retailers

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Flexible benefits

Health Cash Plan

Critical illness cover

Travel insurance

Qualifications

• Must be over 18 and have the right to work in the UK.
• Able to pass a DBS check.

Responsibilities

• Deal casino games to customers.
• Ensure an enjoyable experience for players.

Skills

Customer Service

Team Player

Math Skills

Flexible Attitude

Enthusiasm

Job description

Social network you want to login/join with:

Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?

We are currently recruiting a trainee croupier. No previous gaming experience is necessary. If you are passionate about delivering great customer service and willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school, where you will learn to deal popular casino games including roulette and blackjack. Once trained, you will be responsible for dealing casino games to our customers and ensuring they have an enjoyable experience.

Key skills and responsibilities include:

• Enthusiastic, bubbly personality ready to deliver outstanding customer service.
• Confident with a can-do mindset.
• An efficient team player.
• Flexible attitude to work - able to work shifts including nights and weekends to support our business.
• Good maths skills to enable correct calculation of customers' bets.
• Please note applicants must be over the age of 18, have the right to work in the UK, and be able to pass a DBS check (no criminal record) to obtain a gaming license.

In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits. Read more details below.

WHAT WE OFFER

Along with an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure, and more.
• Life assurance.
• Employee assistance programme — a confidential helpline providing 24/7 advice and counselling.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* — designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events:

• Genting Academy — online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social activities such as pub quizzes, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses, committed to delivering outstanding service nationwide. Part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing a fantastic experience for colleagues and customers alike.

As an inclusive and diverse employer, we celebrate individuality and value each person's contribution. We continually work to understand and accommodate the needs of our customers and colleagues. If you require support during the interview process, such as guidance, advice, or adjustments, please contact us.