Associate Product Manager for SwiftRef

About the Role
Swift seeks to reduce friction and make cross-border payments more predictable – giving more confidence over if (and when) a payment will reach its destination. The SwiftRef product is a suite of data-sets and delivery channels which allow banks to populate accurate reference data as part of their payment preparation process.

The role is for a Product Manager in the SwiftRef product development team.

Key Responsibilities:

1. Understanding customer needs, capturing feedback, consolidating requirements, and translating them into requirements for our IT teams
2. Work with the SwiftRef Product Owner to define and maintain product roadmaps, using agile tools and methodologies
3. Performing thorough market and competitive analysis on the payments and financial reference data landscapes

Competency Profile:

1. Direct experience working with SwiftRef data or demonstrate familiarity with payment reference data in general. For example, SSIs or regulatory payment purpose codes
2. Knowledge of the different Payment Market Infrastructures and Payment Operators
3. Experience in working on cross-border payments, including familiarity with ‘Currency Guides’ is a plus
4. Collect and process business requirements, from internal stakeholders and customers
5. Write supporting documentation, like functional specifications or test/use cases
6. Liaise with Support on customer queries and support cases. Must be a problem solver. Must have the ability to proactively identify and resolve issues, including unique, complex problems. This includes the ability to prioritise effectively
7. A team player with strong interpersonal skills, who can collaborate effectively with regional teams
8. Experience with Agile Tools (JIRA, Confluence, BitBucket) and visualization tools such as Tableau, Microstrategy and Excel are an advantage

Qualifications:

1. Minimum 5 years of Product Management experience or Payment Operations experience
2. Educated to degree level or equivalent professional experience

What we offer

We put you in control of your career.

We give you a competitive package.

We help you perform at your best.

We help you make a difference.

We give you the freedom to be yourself.

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.