Digital Marketing Account Manager

JR United Kingdom; Manchester; Hybrid; GBP 25,000; Full time

Job summary

Join a forward-thinking company as a Digital Marketing Account Manager in Manchester, where your expertise will help clients achieve their marketing goals. This hybrid role offers the perfect blend of office and remote work, allowing you to thrive in a supportive environment. With a competitive salary and comprehensive training, you'll have the opportunity to grow your career in digital marketing while making a tangible impact on businesses. If you're passionate about customer service and digital marketing, this is the perfect opportunity for you to shine!

Benefits

Private Healthcare

Pension Scheme

Cycle-to-Work Scheme

Career Progression Opportunities

Regular Company Events

Supportive Team Environment

Casual Dress Code

Full Training and Mentorship

Qualifications

• Experience in managing client relationships and delivering marketing strategies.
• Strong knowledge of digital marketing with a focus on SEO and PPC.

Responsibilities

• Manage client relationships and implement marketing strategies.
• Track performance using analytics tools and optimize campaigns.

Skills

SEO

PPC

Content Marketing

Customer Service

Analytical Skills

Education

Higher Education in Digital Marketing

SEO Courses

Tools

Google Analytics

Search Console

Semrush

Job description

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Digital Marketing Account Manager, Manchester

Client: FirstFound

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Digital Marketing Account Manager

Important Heads-Up Before You Apply!

This is a hybrid role, with 3 days a week in our Manchester city centre office and 2 days working from home.

If you're not within an easy commute to Manchester, this probably isn’t the right fit — and we’d hate to waste your time.

• Location: Manchester City Centre
• Type: Full-time, Permanent

Join FirstFound – A Career with Impact

Are you passionate about helping businesses grow and seeing the results of your work? Do you thrive on delivering outstanding customer service while using your digital marketing expertise? If so, we’d love to hear from you!

FirstFound has been helping businesses succeed online since 2000, specialising in SEO, PPC, Content Marketing, and Web Design. Our mission is simple: make digital marketing accessible and effective for small and medium businesses.

What You’ll Do

As a Digital Marketing Account Manager, you'll be the go-to expert for our clients, helping them achieve their marketing goals while delivering exceptional customer service. Your role will include:

• Managing client relationships – You'll be the main point of contact, ensuring customers feel supported and informed.
• Implementing marketing strategies – Primarily SEO-focused, but also incorporating PPC, Social media, content marketing, and web improvements.
• Tracking and improving performance – Using tools like Google Analytics, Search Console, Semrush and industry platforms to analyse data and optimise campaigns.
• Educating and advising clients – Translating technical SEO into clear, actionable insights for businesses.
• Problem-solving & continuous learning – Staying ahead in digital marketing while adapting to client needs.

What We’re Looking For

We want someone who:

• Loves working with customers and gets satisfaction from seeing them succeed.
• Has digital marketing knowledge, ideally with experience in SEO (beyond just social media).
• Can communicate clearly and build great relationships with clients.
• Is results-driven, analytical, and proactive in finding solutions.
• Can manage their own workload and prioritise effectively.
• Has completed higher education courses in Digital Marketing or SEO (preferred).
• Has experience in customer service or account management and is eager to combine both skills into a lifelong career.

What’s in It for You?

• A career, not just a job – We provide full training and mentorship to help you grow.
• Competitive salary & bonus – £25,000 per year + performance incentives.
• Hybrid working – A mix of office (Manchester) and remote flexibility.
• Career progression – Clear paths for advancement within FirstFound.
• Private healthcare & benefits – Including pension, cycle-to-work scheme, and more.
• Great company culture – Supportive team, casual dress, and regular company events.

Ready to Apply?

• If you’re passionate about digital marketing, customer service, and career growth, we’d love to hear from you! Apply now and start your journey with FirstFound.