Head of Business Development

Laundryheap; London; Hybrid; GBP 50,000 - 90,000; Full time

Job description

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About Laundryheap

Laundryheap is the world's fastest-growing on-demand laundry and dry cleaning service. We operate in over 20 cities across 12 countries, including the UK, UAE, USA, France and Singapore. Our mission is to redefine convenience in urban living through fast, eco-friendly, high-quality service with a 24-hour turnaround.

We are embarking on an ambitious growth journey, a key part of which will be driven by strategic partnerships with leading global brands across retail and hospitality. To accelerate our growth, we seek a dynamic, results-oriented Head of Business Development to spearhead global sales, forge high-impact partnerships, and drive substantial revenue growth.

Role Overview

The Head of Business Development will drive growth through strategic partnerships with global brands to scale our revenues. This role requires a commercially driven leader with a proven partnerships and business expansion track record.

The successful candidate will lead a team focused on acquiring and managing relationships with hotels, retail brands, loyalty schemes, and airlines, ensuring that Laundryheap becomes the preferred laundry and dry-cleaning provider for millions of users across these diverse customer bases.

This is an exceptional opportunity for a strategic sales leader to shape and execute Laundryheap's global expansion strategy, driving tangible business impact in a high-growth environment.

Key Responsibilities

1. Lead the development and execution of a global sales strategy, focusing on expanding Laundryheap's partnership portfolio.
2. Manage the entire sales cycle, from initial prospecting to contract negotiation and closure, ensuring a strong pipeline of high-value, long-term partnerships.
3. Identify and pursue new business opportunities through networking, outbound sales efforts, and strategic collaborations.
4. Establish and maintain partnerships with hotel & serviced apartment brands, retail brands, and loyalty schemes, negotiating commercial agreements that drive sustainable revenue growth.
5. Drive white-label and co-branded opportunities, integrating Laundryheap's services into partner ecosystems to enhance market penetration.
6. Oversee a high-performing sales and business development team, setting clear KPIs, implementing structured sales processes, and fostering a performance-driven culture.
7. Provide coaching, mentorship, and leadership to ensure the team consistently meets and exceeds sales targets.
8. Utilise data-driven insights to track performance, forecast revenue, and refine sales strategies for continuous optimisation.
9. Conduct thorough market research and competitive analysis, adapting sales approaches to capitalise on emerging trends and mitigate risks.
10. Collaborate cross-functionally with operations, finance, and marketing teams to optimise go-to-market strategies and ensure seamless execution of new partnership opportunities.
11. Represent Laundryheap at industry events, conferences, and networking engagements, strengthening the brand presence and building relationships with key stakeholders.
12. Continuously refine the value proposition and sales approach, leveraging customer insights and market feedback to drive innovation and business growth.

Requirements

We are looking for

1. 5-10 years of experience in sales, business development, or strategic partnerships, preferably in high-growth startups, enterprise services, or digital marketplaces.
2. Proven ability to drive revenue growth and scale businesses through strategic sales initiatives in fast-paced environments.
3. Strong track record of securing and managing high-value B2B or B2B2C partnerships in industries such as hospitality, travel, real estate, logistics, or corporate services.
4. Experience negotiating and maintaining long-term, commercially successful relationships with enterprise clients.
5. Extensive experience in enterprise sales, negotiation, and contract structuring.
6. Demonstrated success in closing high-value contracts and exceeding revenue targets.
7. Skilled in structuring strategic agreements that drive sustained business growth.
8. Proven ability to engage and influence senior decision-makers, including C-suite executives.
9. Experience in lead generation, relationship building, and deal closure at the enterprise level.
10. Deep understanding of consultative selling, pipeline management, and B2B/B2B2C account development.
11. Ability to identify opportunities, nurture relationships, and drive business expansion through data-driven decision-making.

Benefits

Why Join Laundryheap?
• Global Expansion: Work with a rapidly scaling company redefining convenience in urban living.
• High-Impact Role: Lead strategic sales initiatives that shape the company's global growth trajectory.
• Career Growth: Take ownership of a critical business function with significant leadership opportunities.
• Performance-Based Rewards: Competitive salary with a generous commission scheme and performance-based incentives.
• Hybrid & Flexible Work: Work in a collaborative, fast-paced environment with flexibility and autonomy.
• International Exposure: Engage with clients and partners across multiple global markets.