Food And Beverage Team Member

TN United Kingdom; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to join their vibrant food and beverage team. This role focuses on creating unforgettable guest experiences by preparing the restaurant and bar for service, engaging with guests, and delivering exceptional hospitality. The ideal candidates will possess a passion for hospitality, a warm demeanor, and a desire to learn and grow. Join a dynamic team dedicated to providing top-notch dining experiences and enjoy various employee benefits, including discounts and well-being programs.

Benefits

Employee discounts on bedroom rates

Access to IHG employee room benefit programme

Shopping discounts on groceries and fashion

Eye care and legal advice

Cycle to work scheme

Well-being tips and fitness resources

Team rewards and recognition

Free meals on duty

Free parking

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Natural ability to engage with others and a passion for hospitality.

Responsibilities

• Prepare the restaurant and bar for service, ensuring high standards of presentation.
• Act as an ambassador for the brand, delivering exceptional hospitality.
• Interact with guests, take orders, and use upselling techniques.

Skills

Hospitality

Customer Service

Upselling Techniques

Attention to Detail

Job description

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Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're seeking enthusiastic individuals to join us in delivering top-notch dining experiences.

What You'll Do:

1. Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
2. Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
3. Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
4. Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

• Enjoy our employee discounts on bedroom rates across the LGH hotel portfolio.
• Access the IHG employee room benefit programme across their global portfolio (T&Cs apply).
• Benefit from shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Receive eye care, free legal & money advice, and counseling sessions.
• Participate in the cycle to work scheme and access wellbeing tips, fitness videos, recipes, and health advice.
• Utilize wellbeing podcasts, TV, breathing exercises, and a 24/7 support line.
• Enjoy team rewards & recognition, free meals on duty, and free parking.

Ideal Candidate

• Has contagious enthusiasm and a sincere desire to create memorable guest experiences.
• Possesses a natural ability to engage with others and a passion for hospitality.
• Has proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Exudes warmth and professionalism with a positive outlook and approachable demeanor.
• Is eager to learn and develop within the role.
• Demonstrates talent, self-confidence, and exceptional attention to detail.

If you possess these qualities, we encourage you to apply and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

The Holiday Inn Oxford hotel is conveniently located just off the A34, three miles from Oxford city centre. Guests can enjoy free parking and easy access via the Pear Tree Park & Ride bus service, with a 10-minute ride into the city.

Oxford Parkway train station is only five minutes away by car, providing easy access to London. The Bicester Village Retail Park is within reach for shopping enthusiasts.

Many historic sites of Oxford, including the Radcliffe Camera, Tom Tower, and the Ashmolean Museum, are within walking distance. A short drive will take you to Blenheim Palace, the birthplace of Winston Churchill.

About us

Looking for an exciting career in hospitality? LGH Hotels Management offers a growing portfolio of 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western, all in prime locations. Join us to shape the future of the UK hospitality industry and build a fulfilling career with a dynamic team.