Mental Health Support Worker - Mid Essex Sanctuary

Mid and North East Essex Mind; Chelmsford; On-site; GBP 17,000 - 25,000; Full time

Job summary

Join a leading mental health organization as a Mental Health Support Worker, where you'll provide essential support to individuals facing mental health crises. This role offers flexibility, a competitive salary, and a commitment to fostering an inclusive environment. You'll be part of a dedicated team that values empathy and resilience in supporting clients' recovery journeys.

Benefits

36 days holiday including 8 bank holidays

Holiday purchase scheme

Competitive pension

Flexible working options

Annual wellbeing day

Expert supervision and peer support

Company sick pay based on length of service

Qualifications

• Experience in mental health support roles.
• Ability to provide emotional support and de-escalation techniques.

Responsibilities

• Provide emotional support through active listening.
• Signpost clients to appropriate services.

Skills

Empathy

Resilience

Active Listening

Job description

Hours: Flexible Shift Pattern (7 hr shifts), rolling rota, 7 days per week including Bank Holidays (24.5 hours on average per week).
Short week: Wednesday, Thursday (14 hours).
Long week: Monday, Tuesday, Friday, Saturday, Sunday (35 hours).

Pro rata salary: £17,111.25 per year (£24,570 FTE). Salary includes an unsocial hours allowance for hours worked between 12 midnight and 1am.

Base: Currently Braintree, soon to be Chelmsford.

Role Overview

Would you like a fulfilling role that supports those struggling with their mental health to regain choice and control of their lives? If so, we want to hear from you.

The Mental Health Support Worker is a rewarding role that can be challenging at times. It requires someone who is experienced, empathetic, and resilient to support individuals experiencing a mental health crisis.

Responsibilities

• Provide emotional support through active listening, de-escalation, and distraction techniques.
• Signpost clients to appropriate services and complete internal referrals for practical support when needed.

Service Context

The position is part of our Mid Essex Sanctuary service, supporting individuals with long-term, complex mental health issues in crisis. These individuals may be under the care of other services or excluded from available services. People who have never experienced poor mental health but find themselves in crisis can also be referred.

Referrals are received via NHS 111 (option 2), mental health teams, and mental health liaison. If deemed beneficial, referrals may be made to outreach, community link, or substance misuse teams.

Benefits

We are a real living wage employer offering a range of health, wellbeing, lifestyle, and financial benefits, including:

• 36 days holiday including 8 bank holidays (pro rata for part-time).
• Holiday purchase scheme.
• Competitive pension.
• Recruitment referrals, training, and development.
• Flexible and agile working options.
• Annual wellbeing day.
• Expert supervision and peer support.
• Extended lunch break each week.
• Onsite parking at most locations.
• Company sick pay based on length of service.
• Charity worker discount scheme.

Our Commitment

We are dedicated to fostering a diverse and inclusive workforce, collaborating with communities and partners to drive innovation and better decision-making. We welcome applications from individuals of all backgrounds to ensure our team better represents our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.