Cloud Analyst

JR United Kingdom; Glasgow; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking two Cloud Analysts to join their team in Glasgow. This role offers a flexible working environment and involves supporting various aspects of Microsoft Azure Cloud, including incident management and performance monitoring. Candidates should possess strong technical expertise in Azure environments and networking, along with relevant certifications. This position is ideal for those looking to enhance their skills while contributing to impactful projects in the public sector. If you're passionate about cloud technologies and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Demonstrable work experience equivalent to SCQF level 9 or education to degree level.
• Relevant experience in a similar senior technical role.

Responsibilities

• Provide support on all aspects of the Microsoft Azure Cloud, including Azure networking services.
• Manage incident and request queues to ensure timely resolution.

Skills

Microsoft Azure Cloud

Azure networking services

Incident management

Hybrid Cloud technologies

Performance monitoring

Mentoring and training

Problem-solving skills

Customer-focused approach

ITIL Foundation certification

Microsoft Certified Azure Security Engineer Associate

Microsoft Certified Azure Solutions Architect Expert

Education

Degree level education (SCQF level 9)

Tools

Azure Arm/Bicep Templates

Windows Server

Active Directory

Microsoft M365 components

Job description

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Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit x 2 Cloud Analysts until the 31st of March 2026 on a rate of £550/day (Inside IR35). These roles will have flexible working arrangements.

Responsibilities:

1. Provide support on all aspects of the Microsoft Azure Cloud, including but not limited to; Arm/Bicep Templates, Azure networking services including Virtual Network (VNet), Virtual WAN, VPN Gateway, Private Endpoints, Peering Service and Azure Bastion, Azure Virtual Machines and Microsoft Entra ID.
2. Effectively manage the incident and request queues to ensure all incidents and requests are closed in line with service level agreements.
3. Perform ad hoc project work to support the implementation or improvement of services based on Hybrid Cloud technologies.
4. Monitor the performance of the partner's Public Cloud and Virtual Private Cloud infrastructure.
5. Attend technical meetings with peers and contribute with sufficient knowledge to achieve end results.
6. Provide mentoring, support, and training to 1st, 2nd & 3rd line support staff, ensuring issues are resolved timely and within SLA timescales.
7. Improve the availability, reliability, and stability of all areas and components of the Microsoft infrastructure.
8. Manage Virtual Machines within the Public Cloud.
9. Proactively monitor the Service to prevent incidents.
10. Support security and compliance monitoring, reporting, and produce necessary materials.
11. Provide face-to-face support for additional investigations or to resolve issues where remote support isn't possible.
12. Proactively monitor the services across the Microsoft platform to ensure stability and performance.
13. Demonstrable work experience equivalent to SCQF level 9 or education to degree level.
14. Relevant experience in a similar senior technical role.
15. Experience managing Azure environments, Windows Server, Active Directory, Entra ID, and Networking.
16. Good understanding of Microsoft M365 components.
17. Knowledge and experience in Azure Arm/Bicep Templates, Azure networking services including VNet, Virtual WAN, VPN Gateway, Private Endpoints, Peering Service, Azure Bastion, Azure Virtual Machines, and Microsoft Entra ID.
18. Customer-focused with the ability to understand and resolve technical issues.
19. Good analytical and problem-solving skills.
20. Prepared to take personal accountability for a defined area of responsibility.
21. Ability to work under pressure.
22. Ability to be innovative, especially when seeking solutions that consider value for money.
23. Flexible and proactive attitude.
24. ITIL Foundation certification.
25. Microsoft Certified Azure Security Engineer Associate (AZ-500).
26. Microsoft Certified Azure Solutions Architect Expert (AZ-305).
27. Understanding of networking and security principles.
28. Desire for personal development and to widen area of expertise.

If you would like to hear more about this opportunity, please get in touch.