Safer Homes Scheduling Operations Planner

TN United Kingdom; Eastleigh; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a Safer Homes Scheduling Operations Planner to enhance their repair service operations in Eastleigh. This role emphasizes a 'first time fix' approach, requiring exceptional organizational skills and attention to detail to manage operatives' schedules effectively. You'll be at the heart of service delivery, ensuring customer satisfaction by coordinating with contractors and clients. If you thrive in a dynamic environment and are passionate about delivering high-quality service, this opportunity is perfect for you. Apply early to secure your chance to join this dedicated team.

Qualifications

• Excellent attention to detail and organizational skills required.
• Ability to manage diaries effectively and coordinate service delivery.

Responsibilities

• Support trades operatives in delivering prompt and efficient repairs.
• Communicate with contractors and customers to ensure service delivery.

Skills

Organizational Skills

Attention to Detail

Customer Service

Communication Skills

Job description

Job Title: Safer Homes Scheduling Operations Planner, Eastleigh

Client: Abri

Location: Eastleigh

Job Category: Logistics

EU work permit required: Yes

Job Reference: 2ce03c67a45b

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

We are seeking a Safer Homes Scheduling Operations Planner to join our team in Eastleigh. Your primary responsibility will be to support our trades operatives in delivering a prompt and efficient repairs service, emphasizing our 'first time fix' approach.

You will need excellent attention to detail and organizational skills to manage the operatives' diaries effectively. This involves ensuring the right colleague is assigned to the right job, planning their day to minimize travel time, maximize productivity, and focus on delivering exceptional customer service. Customer satisfaction is central to this role.

Additionally, you will communicate regularly via phone with contractors, suppliers, and customers to coordinate service delivery, equipment, and keep clients informed about scheduled visits.

If you're interested in a role that places you at the core of our repair and service operations, we encourage you to apply. We will review applications and conduct interviews on a rolling basis. Early applications are advised as the vacancy may close once enough suitable candidates are identified.