Consumer Duty Compliance Manager

Michael Page (UK); Manchester; Remote; GBP 36,000 - 44,000; Full time

Job description

• Excellent Compliance Role within the Debt Management Space
• Remote Role

About Our Client

This organisation is a non-profit entity, serving the community for over 20 years. It is a medium-sized organisation with a dedicated and passionate workforce, committed to making a tangible difference in the lives of those they serve.

Job Description

The Consumer Duty Compliance Manager will be part of the debt support team and will provide advice to users of the service on areas of debt support. Consumer Duty regulation knowledge is very important.

• Implementing and managing compliance policies and procedures in alignment with consumer protection regulations
• Training staff on compliance requirements and procedures
• Conducting regular audits and risk assessments to ensure ongoing compliance
• Acting as the primary point of contact for all consumer duty compliance matters
• Staying abreast of changes in consumer protection laws and regulations
• Developing and implementing corrective action plans as needed
• Reporting on compliance matters to the organisation's senior leadership
• Ensuring the organisation's compliance with all other relevant legal and regulatory requirements

The Successful Applicant

A successful Consumer Duty Compliance Manager should have:

• A strong understanding of consumer protection laws and regulations
• Experience in developing and implementing compliance policies and procedures
• Excellent communication and training skills
• A proactive approach to identifying and mitigating compliance risks
• Experience in conducting audits and risk assessments
• Ability to interpret and apply legal and regulatory requirements
• Ideally a background in debt support management

What's on Offer

• An attractive salary package ranging from £36,000 to £44,000 per annum
• A rewarding career in the not-for-profit sector
• A positive and supportive work culture
• Generous annual leave allowance
• Opportunity to make a real difference in the community
• THIS ROLE IS REMOTE

We encourage all interested candidates who fit the outlined requirements to apply, as this is an excellent opportunity to grow your career while making a positive impact in the community.