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Assistant Store Manager (Maternity Cover Contract)

Oliver Bonas Limited

London, Greater London

On-site

GBP 25,000 - 35,000

Full time

30+ days ago

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Job summary

Join a vibrant and playful team as an Assistant Store Manager in a dynamic retail environment. This role offers the opportunity to inspire your team and enhance customer experiences while working flexibly. You'll lead by example, analyze performance metrics, and support your team's career progression. An established industry player values collaboration and creativity, making it a fantastic place to grow your career. If you are enthusiastic, positive, and ready to take on challenges, this position is perfect for you!

Benefits

Generous employee discount up to 60%
Free access to employee assistance programme
Flexible holiday – 30 days
Annual discretionary profit related bonus
Free membership for health plan
Pension plan auto-enrolment
Refer a Friend incentive
Enhanced parental leave
Mental Health First Aider support
Free refreshments in store

Qualifications

  • Experience in team management and exceptional customer service skills.
  • Strong organizational skills and ability to multitask effectively.

Responsibilities

  • Analyze reports to measure store success and team performance.
  • Lead by example and ensure exceptional customer experiences.
  • Support team development and conduct appraisals when needed.

Skills

Team Management
Customer Service
Organizational Skills
Commercial Awareness
Multi-tasking

Job description

We are looking for an Assistant Store Manager to join Team OB in our Blackheath store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Assistant Store Managers will:

  1. Analyse a variety of reports to measure the success of the store and team.
  2. Work with KPIs to evaluate the store’s performance and identify development areas.
  3. Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
  4. Work alongside the store manager to ensure the team delivers exceptional customer experiences.
  5. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
  6. Work with your team to develop and support their career progression.
  7. Follow company guidelines for all cash handling including till transactions and cashing up.
  8. Make sure the team always adhere to OB operational standards.
  9. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Bonas Benefits:

  • Generous employee discount up to 60% off all OB products.
  • Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support.
  • Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service.
  • Annual discretionary profit related bonus scheme.
  • Free membership for our Westfield Health Cash Plan or Private Medical.
  • Auto-enrolment into our pension plan.
  • Refer a Friend incentive.
  • Enhanced maternity, paternity, adoption and shared parental leave.
  • Equity, Diversity and Inclusivity Voice network and EDI team.
  • Mental Health First Aider support.
  • Education and support throughout Looop eLearning platform.
  • Free refreshments and treats in store.

What we look for:

  • Experience in team management.
  • Positivity, vibrancy and readiness to take on anything.
  • Someone who’s kind, helpful and considerate towards customers and team members alike.
  • Exceptional organisation skills and natural multi-tasking ability.
  • Commercial awareness.
  • Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

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