Senior UX Designer

Barclays UK; Glasgow; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior UX Designer to revolutionize their digital platform. In this pivotal role, you will create user-centric banking products that resonate with customer needs while collaborating with cross-functional teams. Your expertise in Java and cloud technologies will drive innovation, ensuring optimal commercial outcomes. This role offers the chance to lead design initiatives, conduct user research, and stay at the forefront of industry trends, all while embodying core values of respect and integrity. Join a dynamic team and make a significant impact on customer experiences.

Qualifications

• Strong experience in Java and cloud technologies.
• Ability to translate technical concepts for diverse audiences.

Responsibilities

• Design user-centric digital banking products aligned with customer needs.
• Conduct user research and usability testing for enhanced experiences.

Skills

Java

BDD testing concepts

Public Cloud (AWS)

Policy as Code

IAM technologies

Job description

Join us as Senior UX Designer at Barclays, where you will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart.

This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear the customer, business and technical challenges and needs, to support the adoption and build of the new technology into multiple lines of business alongside writing code in Java. Your main day-to-day tasks include working with the lines of business to bring their needs to life through solutions, rapid prototyping, and proof of concepts. To succeed in this role, you should have:

• Strong experience with Java, BDD testing concepts, and Public Cloud (AWS).
• Expertise with Permissions and Profiles, using policy as code to define permission roles, and familiarity with security paradigms such as ReBAC, ABAC, and RBAC.
• A desire to learn about authorization and authentication technologies like Policy as Code, IAM, and solutions such as PingGateway, PingAM, PingIDM, PingDS.
• A willingness to challenge norms constructively, with good relationship-building skills, patience, resilience, and the ability to translate technical concepts for both technical and non-technical audiences.

This role can be based in Glasgow or Knutsford.

Purpose of the role

To create best-in-class user experiences aligned with customer needs, driving optimal commercial and customer outcomes through products and journeys that meet informational, functional, and emotional needs.

Accountabilities

• Design and implement user-centric digital banking products, ensuring alignment with customer needs, industry best practices, and business objectives. Monitor impact through CX metrics.
• Collaborate with cross-functional teams to translate requirements into compelling user experiences, advocate for user-centered design, and promote design principles within the organization.
• Develop prototypes and wireframes, iterate based on feedback, and incorporate technical and user insights.
• Evaluate technical feasibility, legal compliance, and risks, securing governance and providing design assurance.
• Conduct user research, usability testing, and data analysis to inform design decisions and enhance user experience for better commercial and customer outcomes.
• Stay updated on industry trends, emerging technologies, and design tools, proactively seeking opportunities for innovation and process improvement.

Vice President Expectations

• Contribute to strategy, requirements, and change management; manage resources, budgets, and policies; drive continuous improvement.
• Lead or guide teams, define roles, plan for future needs, coach staff, and influence operations aligned with strategic priorities.
• Demonstrate leadership behaviors: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others.
• For individual contributors, act as subject matter experts, guide technical directions, lead projects, and mentor less experienced staff.
• Advise stakeholders on impact and alignment, manage risks, and strengthen controls.
• Understand organizational functions to support business goals, collaborate across areas, and develop innovative solutions based on research and analysis.
• Build and maintain relationships with stakeholders, using influencing skills to achieve objectives.

All colleagues are expected to embody Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset: Empower, Challenge, and Drive.