Band 4 Medical Secretary - CMHWS/NMHT

Birmingham and Solihull Mental Health NHS Foundation Trust; Metropolitan Borough of Solihull; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading mental health trust as a Secretarial Support to the Consultant Psychiatrist. You will provide essential administrative services, ensuring effective clinic operations, managing patient information, and supporting clinical staff. This role requires strong organizational skills and the ability to work independently in a busy environment. If you are dedicated to making a difference in mental health care, this position offers a rewarding opportunity within a compassionate team.

Qualifications

• Experience in secretarial duties and administrative support.
• High accuracy in medical terminology and clinical detail.

Responsibilities

• Word processing and audio transcription of clinical information.
• Managing caseloads and waiting list data.
• Assisting with training and supervision of junior staff.

Skills

Data Entry

Audio Transcription

Communication

Organizational Skills

Tools

Care First

SystemOne

Emis

Rio

Job description

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organising their workload, and liaising with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First, SystemOne, Emis, and Rio computer systems will be required to ensure a full and effective clinic system is in operation, receiving all visitors, staff, patients, and GPs' telephone calls in a polite, friendly, and courteous manner.

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, including receipt of all correspondence, booking new patient appointments, attending MDT weekly meetings, etc. The role also involves audio transcription and text processing of clinical letters, reports, and other correspondence as required by the medical team.

Additional responsibilities include arranging meetings, reviews, case conferences, taking formal minutes, circulating documentation promptly, and dealing with outcomes.

Key Responsibilities:

1. Word/text processing and audio transcription of complex clinical information, including clinic dictation, discharge summaries, reports, and correspondence, ensuring high accuracy in medical terminology and clinical detail.
2. Working on own initiative with minimal supervision, prioritising workload in line with the objectives of the Consultant and multidisciplinary team.
3. Accessing the Trust Electronic Patient Records System and Insight reporting system to enter and retrieve relevant patient information, produce standard reports, template letters, and manage caseloads and waiting list data.
4. Assisting with the training and supervision of junior, newly appointed, and temporary staff as required.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for research and innovation.

Our population is culturally diverse, with high levels of deprivation in some areas, creating increasing demand for our services. We are committed to ensuring everyone can access the help they need. We are a team of compassionate, inclusive, and dedicated people working together to provide excellent care. If you are looking for a place to belong where you can make a real difference, join our team where a warm welcome awaits you.

For further details or informal visits, contact:

• Name: Sharon Walters
• Job Title: Support Service Manager
• Email: [e-mail]
• Telephone: [phone]