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Sales Advisor

Fenwick Limited

Newcastle upon Tyne

On-site

GBP 20,000 - 30,000

Part time

30+ days ago

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Join a prominent department store as a Sales Advisor and be part of a dynamic team dedicated to providing exceptional customer service. This role offers a chance to engage with customers, showcasing premium products while embodying the brand's values of warmth and innovation. With flexible hours and numerous employee benefits, including generous leave and discounts, this position is perfect for those passionate about retail and hospitality. Embrace the opportunity to grow your career in a supportive environment where your contributions truly matter.

25% Colleague Discount

28 days annual leave

Birthday day off

24/7 online GP and mental health support

Discounts and cashback offers

Pension scheme

Proven track record in a customer-facing role is advantageous.
Strong interest in premium and luxury brands and products.

Build rapport with customers to ensure an excellent in-store experience.
Maintain high standards of hospitality and service.

Customer service experience

Strong interpersonal skills

Communication skills

Interest in luxury brands

If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join the team in our flagship store in Newcastle.

We have the following contracts available:

3rd Floor (Kidswear & Toys) - 8-30 hours per week

Menswear - 30 hours per week

What's in it for you?

25% Colleague Discount (across most areas)
28 days annual leave increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
Birthday day - 1 additional day off in the month of your birthday
WeCare: a 24/7 online GP, mental health support service, get fit programme and more.
'Perks*' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
Pension scheme

About the Opportunity

Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer ensuring they have the best in-store experience.

You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.

What we are looking for in a candidate…

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.

As well as these key characteristics, this role also requires some specific skills and experience to succeed:

A proven track record in a customer-facing role within a similar business would be advantageous.
A strong interest in premium and luxury brands and products.
An excellent communicator with strong interpersonal skills.

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres. We are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

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