Salesforce Business Analyst

MHR; Nottingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Business Analyst, where you'll collaborate with a dynamic team to design innovative solutions for Salesforce and other business systems. This role emphasizes the importance of efficiency and productivity, allowing you to make a real impact through your expertise in requirement gathering and process analysis. You'll thrive in a supportive environment that values continuous learning and personal growth, working closely with stakeholders to enhance business processes and drive successful project outcomes. If you're passionate about technology and eager to contribute to a collaborative culture, this opportunity is perfect for you.

Benefits

Access to over 60 internal training courses

24/7 access to a GP

Ability to purchase or sell additional holiday days

Enhanced Family leave

My MHRewards offering discounts at over 900 retailers

Monthly employee recognition program

Referral bonus scheme of up to £2,000

Employee-led social events

On-site subsidised restaurants

Opt-in benefits schemes such as private medical insurance

Qualifications

• Proven experience as a Salesforce Business Analyst with strong analytical skills.
• Ability to translate business needs into scalable solutions.

Responsibilities

• Collaborate with stakeholders to gather requirements and design Salesforce solutions.
• Maintain the Product Backlog for technical teams and third-party suppliers.

Skills

Salesforce Administration

Agile Methodologies

Requirement Gathering

Process Analysis

Education

Salesforce Administrator Certification (ADM 201)

Tools

Salesforce

Automation Tools

Job description

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers.

MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allows you to focus on what's most important to you—work that matters.

With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

Your Career

At MHR, we are committed to delivering exceptional business information systems and being on hand to support our employees in their daily operations. Our team is passionate about technology and committed to delivering innovative solutions. We are currently seeking a talented and motivated Salesforce Business Analyst to join our team in Ruddington.

Your Team

We believe that our people are our greatest asset. We foster a collaborative and inclusive environment where everyone's ideas and contributions are valued. Our culture is built on mutual respect, continuous learning, and a commitment to excellence. We encourage our team members to take initiative, think creatively, and grow both personally and professionally.

Your Impact

Reporting to the Digital Services Director as part of our friendly and dynamic Digital Services team, the Salesforce Business Analyst will work closely with business stakeholders to gather requirements and translate them into user stories for our technical function backlog.

As a Salesforce Business Analyst, you will:

• Collaborate with colleagues to gather requirements and design solutions for Salesforce and other MHR business systems.
• Populate and maintain the Product Backlog for our technical teams and third-party suppliers.
• Work with third-party suppliers to deliver business changes across the Salesforce ecosystem and related systems.
• Apply Agile principles and practices to achieve successful outcomes for projects and ongoing work.
• Work with stakeholders to reengineer business processes.
• Use automation tools to solve business challenges and enhance efficiency within MHR.

Qualifications

• Salesforce Administrator certification (ADM 201)
• Agile methodologies and project management principles desirable.
• Requirement gathering, process analysis, and translating business needs into scalable solutions.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees and strive to provide a supportive working environment.