Team Member - Tortilla AS

TN United Kingdom; Essex; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Team Members to join their dynamic team. This role is perfect for those who are passionate about food and travel, offering a chance to engage with customers and provide exceptional service in a vibrant environment. As a Team Member, you will enjoy flexible scheduling, generous discounts, and opportunities for continuous growth and development. Join a diverse and inclusive workplace where your contributions matter and embark on a rewarding journey with a company that values its employees. Apply now and make a difference in the world of food travel!

Benefits

75% discount on meals

Up to 50% employee discounts

Flexible scheduling

20% discount for friends and family

Training and development programs

Health and wellbeing support

Pension plans

Life assurance

Share Incentives Scheme

Cycle to Work Scheme

Qualifications

• Must be 18 years or older to serve alcohol and handle certain tasks.
• References for the last 5 years and a Criminal Record Check are required.

Responsibilities

• Prepare and serve drinks while maintaining cleanliness.
• Engage with customers to deliver outstanding service.
• Collaborate with team members for efficient operations.

Skills

Customer Service

Attention to Detail

Interpersonal Skills

Technical Skills

Education

No formal education required

Job description

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Pay Rate:

£12.90 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £14.10 per hour.

Shift Pattern:

Full Time (Must be able to work 30 hours, at all times), scheduled between 03:00 am - 11:00 pm, including weekends.

• Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
• Due to responsibilities within the Team Member role, applicants must be 18 years or over to perform certain tasks or work certain shifts, and will be required to handle and serve alcohol.

About SSP

If you're passionate about food and travel, you've come to the right place. We are the global food travel experts, offering something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

Role of a Team Member

A Team Member plays a crucial role in ensuring smooth operations at the bar, creating a welcoming atmosphere, and providing excellent customer service. Responsibilities include preparing and serving drinks, maintaining cleanliness, and adhering to safety regulations. This role requires technical skills, interpersonal abilities, and attention to detail.

Why Join SSP as a Team Member?

At SSP, we offer more than jobs; we provide dynamic career opportunities with benefits such as:

• 75% discount on meals while on shift.
• Employee Discounts: Up to 50% off, including 20% off alcoholic beverages across SSP brands in the UK.
• Flexible Scheduling to promote work-life balance.
• Friends and Family App: 20% discount at select SSP units. (T&C apply)
• Continuous Growth: Training, apprenticeships, development programs, Duty Manager Development Programme, and Chef Academy.
• Help@Hand App: Discounts, GP appointments, 24/7 helpline, and financial and wellbeing support.
• Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
• Culture: Diversity and inclusion initiatives, LGBTQ+, Women’s Network, Neurodiversity, and Disability networks.
• Financial Support: Pension plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, and competitive pay rates.

As a Team Member, You Will:

• Engage with customers and deliver outstanding service.
• Maintain a clean, safe, and welcoming environment.
• Collaborate with team members for efficient operations.
• embody SSP values.

Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member!

SSP is proud to be an equal-opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.