Conference & Events Team Member

TN United Kingdom; Kenilworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in Kenilworth is seeking a Conference & Events Team Member. The role involves ensuring guest satisfaction across various Food & Beverage areas, with a focus on exceptional service and brand standards. Flexible hours available to accommodate personal commitments.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to advise guests.

Skills

Customer Service

Time Management

Organizational Skills

Ability to Work Under Pressure

Job description

Social network you want to login/join with:

Conference & Events Team Member, Kenilworth

Client:

Chesford Grange Hotel

Location:

Kenilworth, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

f5b72122b03f

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organizational skills
• Ability to work under pressure

Curious to find out more?

Chesford Grange Hotel & Spa, located in Kenilworth near Warwick, is a 4-star, 205-bedroom property featuring The River Room restaurant, the Manor & terrace bar, afternoon tea, private dining, and meeting spaces. Leisure facilities include a gym, pool, steam room, and Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. Please inform us if you require reasonable adjustments during the recruitment process.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.