ServiceNow Pre-Sales Solutioner

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A strategic leadership role in Digital Customer Experience’s Business Technology practice, focusing on ServiceNow sales and implementation across the UK. You'll drive business development, lead the sales process, and collaborate with stakeholders to deliver innovative solutions.

Qualifications

• Deep understanding of the ServiceNow platform.
• Familiarity with HR processes and employee experience strategies.

Responsibilities

• Drive sales activities and business development around ServiceNow solutions.
• Lead the sales process from pre-sales to contract signing.

Skills

Sales

Consulting

Communication

Problem-Solving

Analytical

Job description

ServiceNow Pre-Sales Solutioner, Birmingham

Client:

Capgemini

Location:

Birmingham, United Kingdom

Job Category:

Other

Virtual job fairs

EU work permit required:

Yes

Job Reference:

1de053b6bb47

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

About the job you're considering

You'll be in a strategic leadership role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. You will be responsible for ServiceNow sales/presales opportunities across the UK, involving a mix of sales/pre-sales, programme management, and technical delivery. Your focus will be on driving ServiceNow implementation and ensuring the success of ServiceNow initiatives within the business.

Your role

• Drive sales activities and business development around ServiceNow solutions, identifying new opportunities and building relationships with key clients.
• Lead the sales process from pre-sales to contract signing, including proposal development, presentations, and negotiations.
• Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients.
• Identify market trends and client needs, aligning ServiceNow offerings to drive sales growth.
• Act as the primary point of contact for senior stakeholders, establishing trust and delivering results in strategic ServiceNow engagements.
• Work with C-level executives, IT leaders, and business units to understand requirements and tailor solutions accordingly.
• Build and maintain relationships with ServiceNow leadership and key partners for ongoing collaboration.

Your skills and experience

• Deep understanding of the ServiceNow platform, including modules like HRSD, ITSM, ITOM, CSM, and analytics.
• Familiarity with HR processes and employee experience strategies.
• Knowledge of customer experience strategies and best practices.
• Technical proficiency in system integration, data migration, scripting, and platform customization.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and collaboration abilities, capable of engaging stakeholders up to CXO level.
• Understanding of change management principles.
• Sales and consulting skills, including demonstrating solutions and providing strategic advice.

Your security clearance

Developed Vetting (DV) clearance is required. You must have resided in the UK continuously for the last 10 years and meet other detailed criteria. You will be asked about your eligibility during recruitment, including citizenship and residence details.

What does 'Get The Future You Want' mean for you?

Impactful experiences—creating value for leading organizations through technology to build a sustainable, inclusive future. You will work with diverse clients, making a real societal impact.

Shared energy—you’ll bring your skills and perspectives, inspiring your team and unlocking value. Join a community of experts supporting your growth.

Why you should consider Capgemini

Join a company committed to sustainable growth and innovation. You’ll work with industry experts, learn continuously, and help clients leverage technology to transform their businesses, making a positive impact on the world.

About Capgemini

Capgemini is a global leader in business and technology transformation, with over 340,000 employees worldwide. It helps organizations accelerate digital and sustainable transitions, leveraging AI, cloud, data, and industry expertise. With a 55-year heritage, it delivers end-to-end solutions to address diverse business needs.

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