Complaints and Customer Relationship Officer

TN United Kingdom; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Complaints and Customer Relationship Officer in Sutton. This temporary role involves handling complaints, improving services, and engaging with customers. The position offers a competitive pay rate of £22.26 per hour.

Responsibilities

• Investigating and responding to complaints and member enquiries.
• Identifying opportunities for service improvement.
• Conducting consultations with customers and clients.

Job description

Job Title: Complaints and Customer Relationship Officer, Sutton

Client:

Location:

Sutton, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

a2344f0fa2e9

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

We are seeking a Complaints and Customer Relationship Officer in Sutton. The role offers a pay rate of £22.26 per hour (PAYE). This is a temporary position.

The successful candidate will be responsible for:

1. Investigating and responding to complaints, member enquiries, and Freedom of Information requests.
2. Identifying opportunities for service improvement.
3. Conducting consultations with customers and clients.

The reference number for this role is: RQ1515080.