End of Tenancy Coordinator

TN United Kingdom; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in property services is seeking an End of Tenancy Coordinator to ensure a smooth end-of-tenancy process. This role involves reviewing check-out reports, coordinating with contractors, and liaising with landlords to guarantee timely property turnaround. With a focus on collaboration and communication, you will play a key role in minimizing void periods and delivering excellent service to both landlords and tenants. Join a supportive team that values professional development and offers competitive benefits, including generous holiday allowances and career growth opportunities.

Benefits

Career Growth Opportunities

Market-Leading Training

Competitive Salary

Generous Holiday Allowance

Salary Sacrifice Pension Scheme

Quarterly and Annual Awards

Excellent Parental Leave

Fertility Policy

Qualifications

• Experience in property management or lettings administration.
• Strong attention to detail, especially in reviewing documentation.

Responsibilities

• Review check-out reports and compare them against inventory documents.
• Identify maintenance works needed before re-letting and instruct contractors.

Skills

Property Management

Documentation Review

Communication Skills

Organizational Skills

Attention to Detail

Team Collaboration

Microsoft Office

Tools

Property Management Software

Job description

Job Title: End of Tenancy Coordinator

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for professionalism, client satisfaction, and expertise in the property market.

Job Summary and Key Responsibilities:

Reporting to the Team Manager/Head of Centre, the End of Tenancy Coordinator role is based at our Exchange Quay office, Manchester. You will play a vital role in the tenancy lifecycle, focusing on ensuring a smooth and efficient end-of-tenancy process within the Property Management department. Your responsibilities include reviewing check-out reports, comparing them against inventory reports, identifying required works, and ensuring timely property turnaround for re-let. This role involves close collaboration with lettings, property management, and other internal teams to keep everyone informed.

Key Responsibilities:

1. Review and interpret check-out reports, comparing them against inventory and condition documents.
2. Identify maintenance, cleaning, or repair works needed before re-letting and instruct contractors accordingly.
3. Liaise with landlords for approvals and update them on findings and progress.
4. Work with the lettings team to ensure properties are re-marketed promptly and move-ins are tracked accurately.
5. Update internal systems with status changes, works orders, and key dates.
6. Monitor move-out and move-in pipelines to minimize void periods through effective communication.
7. Manage deposit return requests and disputes in collaboration with The Depositary.
8. Support the team in meeting turnaround targets and delivering excellent service to landlords and tenants.
9. Escalate high-risk or complex cases to the property manager or department head.

What We Are Looking For:

• Experience in property management or lettings administration.
• Strong attention to detail, especially in reviewing documentation.
• Excellent communication and organizational skills.
• Ability to meet deadlines and handle multiple tasks simultaneously.
• Proficiency with property management software and Microsoft Office.
• A proactive team player who thrives in a fast-paced environment.
• Full UK Driving License is required

What We Offer:

• Opportunities for career growth and advancement within the company.
• Market-leading training and ongoing professional development.
• Access to a diverse portfolio of properties.
• Supportive and collaborative team environment.
• Competitive salary and additional incentives.
• Quarterly and annual awards.
• Salary sacrifice pension scheme.
• Generous holiday allowance, increasing with service.
• Excellent parental leave and a newly introduced fertility policy.

LRG is an equal opportunities employer and encourages candidates from all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All job openings are managed by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from agencies, and such submissions will not be considered.