Service Admin - Part Time

TN United Kingdom; Long Marston CP; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company is seeking a part-time Service Administrator for their Fleet Logistics Centre in Long Marston. The role focuses on delivering exceptional customer service and managing customer relationships. Ideal candidates will have strong communication skills and administrative experience. The position offers a competitive salary and various benefits, including annual leave and discounts.

Benefits

33 days annual leave

Discount on Service, Bodyshop, and Parts

One day annually to volunteer for a charity

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Experience in a selling/customer service environment.
• Ability to handle sensitive and confidential information.

Responsibilities

• Drive the standard in customer care with the diverse customer base.
• Manage the relationship between customer and dealership.
• Exhibit excellent communication and customer service skills.

Skills

Communication

Customer Service

Administrative Experience

Job description

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Job Title: Service Administrator (Fleet Logistics Centre) – Part Time

Location: Long Marston, Stratford-upon-Avon

Salary: Between £12.70-£14.50 per hour (depending on experience)

Permanent and Part Time – 18.5 hours a week

Our client is an industry-leading and award-winning employer who are actively looking to recruit a Service Administrator for their Fleet Logistics Centre in Long Marston.

Job Purpose:

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service ‘Process Development Plan’ and support continuous process improvement. You’ll demonstrate our client's Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customers, and prospects.

Our client is looking for an experienced Service Administrator who can work to deadlines and handle sensitive and confidential information. You should have excellent communication skills and experience in a selling/customer service environment. They seek applicants with a strong people background, drive, commitment, enthusiasm, and a willingness to contribute to the team and their customers.

Key Responsibilities:

1. Drive the standard in customer care with the diverse customer base
2. Manage the relationship between customer and dealership
3. Manage the service process effectively
4. Go beyond process in delivering exceptional customer service
5. Handle sensitive and confidential information
6. Exhibit excellent communication and customer service skills, including complaint handling
7. Possess customer-facing administrative experience
8. Experience in a selling/customer service environment
9. Hold a full driving license for at least 6 months with fewer than 9 penalty points
10. Provide evidence of ‘Right to work in the UK’

In addition to a competitive salary, the position offers:

• Industry-leading package
• 33 days annual leave (including bank holidays) plus an annual leave purchase & sale scheme
• Discount on Service, Bodyshop, and Parts
• One day annually to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

Join one of the Top 25 Sunday Times Best Big Companies to Work For!

To apply, please submit your full CV confidentially to Jonathan Sweasey at Pybus Recruitment via email: [emailprotected] or call 0191 8237799.