Office Support Apprentice

QA Limited; Hamilton; On-site; GBP 16,000 - 18,000; Full time

Job summary

An exciting opportunity awaits as an Office Support Apprentice in a dynamic environment! This role offers hands-on experience across various departments, from HR to finance. You'll be the friendly face welcoming guests and ensuring the office runs smoothly. With a supportive team and comprehensive training, you'll develop essential skills while making a meaningful impact. This apprenticeship not only provides valuable work experience but also leads to a nationally recognized qualification. If you're eager to learn and grow, this is the perfect stepping stone for your career!

Benefits

Dress down Friday

Supportive workplace for training

Standard pension

Qualifications

• Strong communication skills to interact effectively with clients and staff.
• Proficiency in Microsoft 365 for various office tasks.

Responsibilities

• Answering calls and directing messages as needed.
• Supporting daily operations and maintaining the reception mailbox.
• Utilizing Microsoft 365 for drafting and reporting.

Skills

Excellent communication skills

Ability to prioritise workload

Enthusiasm and willingness to learn

Education

SCQF Level 6 qualification

Tools

Microsoft 365

Job description

Kick-start your career with this exciting Office Support Apprentice role!
This is your chance to step into the heart of a buzzing business and learn everything you need to know about admin and office life. As an Office Support Apprentice, you'll be helping out across a range of departments - like HR, finance, operations, and on-site projects - keeping things running smoothly behind the scenes.

You'll be the friendly face of the company, welcoming guests, answering calls and emails, and making sure the office stays organised and fully stocked. It's the perfect role if you're a people person who loves staying on top of things and making a real impact.

Don't worry if you're new to all this - you'll get loads of support from experienced team members, plus your apprenticeship training will help you build up your skills every step of the way. If you're ready to learn, grow, and become a key part of a great team, this could be the perfect first step in your career!

Main Responsibilities:

• Being first responder to answering calls, directing as required or taking detailed messages if recipient is unavailable.
• Communicating daily with employees and clients, supporting the Business Manager with the smooth daily running of the organisation.
• Maintenance of the Reception mailbox, directing or replying to emails as necessary.
• Utilizing Microsoft 365, using Word for drafting letters and quotes, Excel for reporting and PowerPoint for creating internal presentations.
• Using collaborative tech such as internal drive to access company docs.
• Becoming systems expect of HR system by Completing holiday reports, logging on calendar and submitting
• Daily vehicle tracker checks completion and reporting of issues to Management.
• Completion of Weekly Return Tracker and issuing of updates to Management.

Desired skills and attributes:

• Excellent communication skills, both written and verbal.
• The ability to prioritise workload.
• Enthusiasm and a willingness to learn.
• A smart office appropriate appearance.

Salary: £16,000 - £18,000 per annum.

Working week:
8am - 5pm, 5 days a week.
40 hours a week.

Benefits:

• Dress down Friday
• A supportive workplace for training through your apprenticeship
• Standard pension

Future prospects:
90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!