GFIE-432 - Senior Delivery Manager- Crown Commercial Service

Going Forward into Employment; Norwich; On-site; GBP 47,000; Full time

Job summary

Crown Commercial Service (CCS) seeks a Senior Delivery Manager to oversee agile projects and deliver technical solutions. The role involves managing a skilled team, ensuring project milestones are met, and engaging with stakeholders. Ideal candidates will have proven experience in digital project delivery and team leadership in dynamic environments.

Qualifications

• Proven experience in delivering small digital projects or work streams.
• Experience in team leadership and project/delivery management.
• Knowledge of SCRUM and ITIL4 processes.

Responsibilities

• Deliver digital projects and products using agile methodologies.
• Build and maintain strong relationships across teams.
• Manage risks and issues, proposing mitigating actions.

Skills

Agile delivery techniques

Team leadership

Project management

Job description

This role at Crown Commercial Service (CCS) is available to:

• People who served in the Armed Forces,
• Individuals in their resettlement period due to leave the Armed Forces within a reasonable timeframe,
• Military Spouses/Partners: your current partner must still be serving or have been discharged within the last 12 months.

We want you to join us, learn new skills, and bring your experience to our organization. We believe everyone has the potential to make a difference, and we want to ensure our staff are equipped with the knowledge and skills to do so. As part of your employment, you'll have access to various learning and development opportunities and a buddy to help you understand the Civil Service and maximize these opportunities.

Crown Commercial Service (CCS) is the UK’s largest public procurement organization and an executive agency of the Cabinet Office.

We are procurement experts. We help the public sector maximize every pound so resources can go where they’re needed most. Our services are free for the UK public sector. Buyers can access everything from temporary staff and energy to laptops and police cars.

We are here to provide value to the nation.

Job Details

• Job Title: Senior Delivery Manager
• Grade: Band 4 / SEO (Senior Executive Officer)
• Number of roles: 1
• Salary: £46,293
• Location: Norwich
• Hours: Full time
• Security Check Level: People working with government assets must complete baseline personnel security standard checks. Some locations may require Counter Terrorist Check (CTC) clearance.

About the job

Job Summary

Crown Commercial Service (CCS) is looking to appoint a Delivery Manager to manage one or more agile projects, delivering specific products, technical solutions, or transformations via a multi-disciplinary, highly skilled team. This involves a high-profile program with significant board-level engagement.

Responsibilities

• Deliver digital projects and products using agile methodologies
• Build and maintain strong relationships across teams, including matrix management, ensuring project milestones are met
• Understand policy and operational issues affecting digital project delivery and share knowledge across the Portfolio Office
• Manage risks and issues, proposing mitigating actions and escalating as needed
• Report on digital delivery progress to the Senior Delivery Manager
• Manage delivery dependencies and collaborate with stakeholders for continuous improvement
• Resolve technical and digital problems, issues, and risks
• Work with the Business Relationship team to understand customer requirements and ensure delivery meets outcomes
• Prepare briefing materials and plans for delivery and stakeholder engagement

Essential criteria

• Proven experience in delivering small digital projects or work streams in the public or private sector
• Experience in team leadership and project/delivery management in fast-paced, multi-site environments
• Knowledge of agile delivery techniques (SCRUM) and ITIL4 processes

How to Apply

To apply, you need:

• A completed Expression of Interest form (request from [e-mail], quoting GFIE-432)
• A copy of your CV

Informal interviews are expected in June, with successful candidates starting after security checks. The closing date is 13 June 2025.