Collection and Delivery Driver - 3.5 Tonne

TN United Kingdom; Borough of Swale; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Collection and Delivery Driver to join their dynamic team in the Borough of Swale. In this role, you'll be the face of the company, ensuring exceptional customer service while managing timely collections and deliveries. Your responsibilities will include safely operating a 3.5 tonne van, loading parcels efficiently, and maintaining accurate records using handheld devices. With a commitment to customer satisfaction and a focus on teamwork, this position offers a rewarding opportunity to contribute to a leading logistics provider's success. If you're ready to make a difference and thrive in a fast-paced environment, this role is for you.

Benefits

Holiday Trading

Enhanced Maternity and Paternity Package

Free Life Assurance

Health Kiosks

Vitality at Work

Free On Site Parking

Discounted Shopping

Milestone Days Off

Free Eye Tests

Qualifications

• Must have held a full UK driving licence for 12 months or more.
• Ability to lift, load and carry parcels weighing up to 30kg.

Responsibilities

• Serve as the first point of contact for customers during deliveries.
• Safely operate and maintain the 3.5 tonne van, adhering to traffic laws.
• Accurately scan and record parcel information using handheld devices.

Skills

Customer Service

Time Management

Problem Solving

Physical Fitness

Multi-tasking

Education

Full UK Driving Licence

Tools

Handheld Devices

Job description

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Collection and Delivery Driver - 3.5 Tonne, Borough of Swale

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Client:

DPDgroup

Location:

Borough of Swale, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

13b3a07e6d2e

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Job Description

As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
• Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability

This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.

Qualifications

What we're looking for:

To be considered for the role you must have:

Held a full UK driving licence and had regular driving experience for 12 months or more, previous multi-drop experience would be preferred.

We are also looking for you to demonstrate that you:

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift, load and carry parcels weighing up to 30kg
• Possess excellent time management and organisational skills
• Have a good level of physical fitness to meet the demands of the role
• Can work independently and as part of a team
• Have basic computer skills and the ability to use handheld devices
• Are comfortable working in various weather conditions
• Have a good knowledge of local roads and geography

The following would be advantageous, but not essential:

• Previous experience in a delivery or logistics role
• Knowledge of health and safety regulations in the transport industry

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses