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Regional Operations Manager

TRCGroup

Stockton-on-Tees

On-site

GBP 52,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a skilled Regional Operations Manager to lead services across multiple locations. This role demands a strong background in care and experience in managing teams in residential settings, particularly with learning disabilities and mental health. You will ensure compliance with regulatory standards while fostering quality outcomes for service users. The company offers a supportive environment with ongoing training and well-being initiatives, making it an exciting opportunity for those looking to make a meaningful impact in the care sector.

Benefits

Performance related bonus
Car allowance
Wellbeing support
Employee Assistance Program
Lifestyle savings
Ongoing support and training

Qualifications

  • Strong background in Care and experience managing teams across multiple sites.
  • Knowledge of CQC KLOE Assessment Framework and Regulatory guidance.

Responsibilities

  • Manage and oversee services across Stockton to Redcar, ensuring quality outcomes.
  • Line manage Registered Managers to comply with CQC guidance.

Skills

Operations Management
Team Management
Communication Skills
Quality Assurance
Adaptability
Collaboration
Problem Solving

Education

Level 5 Diploma in Leadership and Management in Health and Social Care
Degree in Project Management

Job description

Regional Operations Manager
Salary:
Up to £51,500 per annum Plus bonus up to 10% of salary
Car allowance - £5,000 Per Annum

Hours per week: 40 hours over 5 days a week

Location: Covering services in Stockton, Middlesbrough and Redcar locations.

The Recruitment Crowd are searching for a talented and experienced Regional Operations Manager to manage and oversee a group of Services across a designated patch from Stockton to Redcar.

Are you an Operations Manager who has a strong background in Care and can demonstrate a history of work experience in this area?

Do you have experience of working in Residential services, Learning Disabilities and Mental Health?

If so, we could have the perfect opportunity for you!

The Regional Manager will report directly to the Director of Operations and will line manage Registered Managers to ensure that services continue to provide quality outcomes for residents and comply fully with CQC guidance and other relevant governing bodies' quality frameworks.

You must be quality focused and can demonstrate a sound understanding of Quality initiatives and innovative practice in relation to measuring outcomes for Service Users.

Essential:

  1. A strong background in Care and able to demonstrate a history of work experience in this area.
  2. Experience of managing teams across multiple sites and multiple activities.
  3. Experience of working in Residential services, Learning Disabilities, and Mental Health.
  4. Understanding of supporting living and the differences between Residential services in line with CQC guidance.
  5. Knowledge of CQC KLOE Assessment Framework and Regulatory guidance.
  6. Ability to communicate clearly both verbally and in writing.
  7. Proven record of successfully managing services.
  8. Experience of successfully influencing colleagues at all levels within an organisation.
  9. Ability to respond well to competing priorities, be adaptable and flexible, in line with fast-paced changes to business needs.
  10. Experience in working collaboratively with other Regional Managers or equivalent.
  11. Have a can-do approach, showing resilience, creativity, imagination, and a common-sense approach.
  12. Evidence of Continued Professional Development.
  13. A driving licence (this is a Regional role and requires regular travel).

Qualifications:

  1. Essential – Minimum Level 5, Higher level Diploma, Degree or equivalent in Leadership and Management in Health and Social Care.
  2. Desirable – Level 5, Higher level Diploma, Degree or equivalent in Project Management (or willing to work towards).

Benefits / Package:

  1. Performance related bonus up to 10% of salary.
  2. Car allowance – £5,000 per Annum.
  3. Wellbeing support including 24/7 EAP & GP services.
  4. Employee Assistance Program – confidential mental health support available 24/7.
  5. Lifestyle savings; from supermarkets and high street shopping to utility bill savings and retailers in your local community.
  6. We listen to our workforce and you are not considered just a number – you will be supported every step of the way in your role.
  7. You will have ongoing support and training to make you feel confident in your role.

For more information regarding this position, please apply. If you meet the current criteria required, one of our team will be in touch!

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