Waitrose Assistant Manager

Welcome Break; Lambourn; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading UK motorway service operator is seeking an Assistant Manager to support unit operations, drive sales, and lead a team. This role offers competitive pay, tailored training, and a structured career path within a dynamic environment. Ideal candidates will have experience in customer service management and a passion for excellence.

Benefits

30 days’ holiday

Employee discounts

Contributory pension

Free on-site parking

Generous hotel room discounts

Qualifications

• Experience in a supervisory or management role in customer service.
• Ambition to develop a management career.

Responsibilities

• Support the Unit Manager in running the unit.
• Drive sales and profitability.
• Provide people management and leadership.

Skills

Customer Service

People Management

Multi-tasking

Sales Growth

Job description

Welcome Break, Membury RG17 7TZ

Pay up to £26,500 pa plus bonus

Fantastic benefits & discounts, free parking & great career opportunities

Welcome Break, part of the Applegreen Group, operates five sites across Northern Ireland. If you're looking to build a career and aspire to become a successful manager, Welcome Break could be the perfect place to start. We are hiring Assistant Managers for our Forecourt, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, or Greggs teams.

Your role will be to support the Unit Manager in all aspects of running the unit – from people management to driving sales and profitability. It’s a fast-paced and demanding role, but we provide plenty of support and tailored training to help develop your career and progress into senior leadership roles.

What We Look for in an Assistant Manager

• Experience in a supervisory or management role in customer service
• Passion for delivering excellent customer service
• Strong people management skills, with the ability to motivate and lead by example
• Excellent multi-tasking abilities
• Business-minded with a focus on profitable sales growth
• Ambition to develop a management career

Benefits

Key benefits for Assistant Managers include:

• Competitive salary
• 30 days’ holiday, increasing with service
• Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, and more)
• My Welcome Break discounts at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous hotel room discounts for you and your family

Applicants need to be 18 years or over due to role responsibilities.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, managing 60 service areas and 31 hotels across the UK. Our sites feature popular brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express, and Burger King, along with hotels under the Ramada and Days Inn brands. Despite the variety, we operate as one team, and everyone works together under the Welcome Break umbrella.