Area Manager - North Anglia

TN United Kingdom; Newmarket; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading outdoor retailer is seeking a passionate Area Manager to lead teams across the North Anglia region. The role involves maximizing store sales, developing teams, and ensuring operational excellence. Ideal candidates will have a strong track record in retail management and a commitment to customer service.

Benefits

Company Car

Pension Scheme

50% Employee Discount

Twice-yearly uniform allowance

Employee Referral Incentive

Employee Assistance Programme

Qualifications

• Proven successful track record in delivering service, sales and profit expectations.
• Minimum 2 years field management experience, preferably in Retail or Service Sector.
• Proven people management and leadership skills.

Responsibilities

• Driving sales to achieve business budget and profit growth.
• Recruiting, coaching, and managing a high performing team.
• Visiting stores regularly to ensure consistency and performance.

Skills

Leadership

Communication

Sales Management

Customer Service

Job description

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We are a highly successful outdoor retailer who offer quality outdoor clothing and equipment at the lowest prices since 1997. We now have over 390 stores and more than 3000 employees.

It’s the teams that make the stores…ours are really important to us and therefore we are looking for a passionate, operational, forward thinking and people focussed Area Manager to lead our teams across the North Anglia region.

Reporting to your Regional Manager, you will be responsible for the leadership of approximately 17 stores. Your key responsibilities will be to maximise store sales and profitability, focusing on operational and customer service standards, as well as building and developing a strong team through motivational leadership.

Key Responsibilities

• Driving sales to achieve business budget and profit growth
• To establish and maintain best practice in Customer care
• Build a people Development strategy to support succession
• Support and coach improvement in Visual Merchandising to achieve company standard
• To act as a liaison between our Head Office, building and encouraging relations
• To ensure adherence to company procedure and policy, protecting the company’s assets and brand and build a strong relationship with our people partners
• Build strong relationships with key Head office partners to develop a robust strategy
• To recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
• Visit stores on a regular cycle to ensure consistency leaving a footprint to support actions and target increased visits to reverse under performance
• Constantly looking for opportunities to grow profit by reducing costs
• Driving Key Performance Indicators through the Store teams and ensuring stores are commercial for the market
• Analysing business results and trends taking appropriate action to drive sales and profitability
• Visiting stores and adding value by leaving clear and supportive actions to meet the business strategy and directions of your line manager
• Recognising outstanding sales performance across your teams
• Developing, sharing and implementing best practice across the area
• Communicating regularly with the Regional Manager and Head Office, concerning problems and highlighting opportunities
• Being an inspirational leader, demonstrating positive service and management techniques

We would like to meet someone who is

• Proven successful track record in delivering service, sales and profit expectations at field level
• A minimum 2 years field management experience, preferably in the Retail or Service Sector- apparel experience would be a huge advantage
• Proven people management, communication and leadership skills
• Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise
• Company Car
• Pension Scheme
• 50% Employee Discount across Mountain Warehouse and Animal
• Twice-yearly uniform allowance
• Employee Referral Incentive
• Employee Assistance Programme

INDMP

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!