Assistant Manager Retail

TN United Kingdom; Renfrew; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail and pharmacy seeks an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. You will lead and inspire your team, ensuring efficient store operations while fostering a collaborative environment. Ideal candidates will have experience in customer-facing roles and a passion for team development.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced leave pay and adoption benefits

Flexible benefits scheme

Access to 24/7 counselling through TELUS Health

Qualifications

• Experience leading a team in a customer-facing environment.
• Understanding of achieving performance goals through inspiring and coaching.
• Collaborative personality with a team-oriented approach.

Responsibilities

• Lead team to drive business growth by caring for customers.
• Manage team's performance and development through coaching.
• Ensure efficient store operations and manage stock.

Skills

Leadership

Customer Care

Team Collaboration

Job description

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Assistant Manager Role

As an Assistant Manager, you will support your Store Leader in delivering excellent customer care and operational standards daily by connecting with customers to understand their needs.

Working across retail and pharmacy, you will lead and inspire your team by demonstrating leadership skills on the shop floor, showcasing how to provide exceptional service and care.

Key responsibilities:

1. Lead your team to drive business growth by caring for our customers and patients.
2. Be responsible for your team's performance and development through regular coaching and reviews.
3. Ensure the store operates efficiently and sustainably, managing stock, controlling costs, minimizing loss, and meeting customer expectations.
4. Conduct regular reviews, audits, and risk assessments to safeguard patient and public safety.
5. Analyze data, trends, and insights to respond swiftly to changing customer needs.

What you’ll need to have:

• Experience leading a team in a customer-facing environment.
• Understanding of how to achieve performance goals through inspiring and coaching teams.
• A collaborative personality and ability to succeed in a team-oriented setting.

It would be great if you also have:

• Experience in community pharmacy.
• Confidence with new technology.

Our benefits include:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced leave pay and adoption benefits
• Flexible benefits scheme
• Access to 24/7 counselling through TELUS Health

We offer additional benefits for flexibility; learn more at boots.jobs/rewards. Salary estimates on third-party sites are not endorsed by Boots.

Why Boots?

We promote an inclusive environment where everyone can thrive. We are proud to be an equal opportunity employer, embracing diversity and fostering a positive workplace.

What's next?

If you apply, you'll be invited to complete a timed online assessment. We consider part-time and job share options and provide reasonable adjustments during the application process. A pre-employment check (DBS, PVG, or Access NI) is required after an offer is made. Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis.