Casual Recreation Assistant

Mountbatten Centre; Portsmouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join an established community-focused organization as a Casual Recreation Assistant, where you will play a vital role in ensuring customer safety and satisfaction at a premier fitness center. This position offers flexible working hours, including weekends and evenings, and the opportunity to gain a nationally recognized qualification in lifeguarding. The organization is dedicated to enhancing community health and wellness, providing you with a chance to make a positive impact. If you are passionate about fitness and customer service, this role is perfect for you!

Benefits

Gym and Swim Membership

Onsite Parking

Training and Development Opportunities

Holiday Allowance

Pension

Qualifications

• Great customer service skills and the ability to remain calm under pressure are essential.
• NPLQ qualification is preferred but not mandatory.

Responsibilities

• Ensure customer safety while working poolside.
• Erect, dismantle, and move equipment as needed.

Skills

Customer Service Skills

Calm Under Pressure

Initiative

Education

NPLQ Qualification

Job description

Post Title: Casual Recreation Assistant

Site Location: BH Live Active - Mountbatten Centre – Portsmouth

Salary: Up to £12.21 per hour (From 1 April 2025)

Contract Type: Casual

Start Date: April 2025

The role:

BH Live is recruiting for Casual Recreation Assistants to join our busy team at the Mountbatten Centre. Located in Hilsea, a five-minute drive from Portsmouth city centre, Mountbatten Centre offers access to high-quality fitness facilities including a cardio zone, free weights, functional fitness, group cycle studio, sports hall, running track, swimming pool & spa.

We are ideally looking for someone who already holds an NPLQ qualification but if you haven’t, BH Live is one of the only employers to offer a fully funded National Pool Lifeguard Qualification & training (subject to a successful interview and swim test). This is a nationally recognised qualification and will supply you with lifelong skills, such as self-confidence, teamwork as well as the ability to save lives.

You will:

1. Work poolside and be the main point of contact for our customers
2. Ensure our customers are kept safe
3. Erect, dismantle and move equipment
4. Clean the centre and equipment

To be successful you will need:

1. Ideally you will have your NPLQ qualification, but this is not essential
2. Great customer service skills, initiative and the ability to remain calm under pressure is a must.

We offer:

1. Gym and Swim membership (eligibility criteria applies)
2. Onsite parking
3. Training and development opportunities
4. Holiday allowance
5. Pension (subject to eligibility criteria)
6. Flexible casual working hours, including weekends, bank holidays and evenings

About BH Live:

Champions of community engagement, health and wellness across Dorset, Hampshire, and London.

BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities, BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.

With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.

BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.

We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.

For more visit bhlive.org.uk.

To apply:

All applications are to be made via the BH Live Careers site: https://careers.bhlive.org.uk/

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.