Tesco Shift Leader - Days - Basingstoke Oakridge Rd Express

TN United Kingdom; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance customer experience and support store operations. This role involves managing shifts, leading a team, and ensuring a clean and stocked environment. With a focus on customer satisfaction, you'll identify service improvement opportunities and coach colleagues. The company values flexibility and offers a supportive work environment, making it an exciting opportunity for those passionate about retail and teamwork. Join us to make a positive impact in the community while developing your leadership skills!

Qualifications

• Experience in a retail environment preferred.
• Ability to lead and motivate a team.

Responsibilities

• Manage duty shifts and coordinate your team.
• Support store operations and assist customers.

Skills

Team Leadership

Customer Service

Retail Management

Job description

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Job Reference:

9b2769736ef2

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Tesco UK • Basingstoke • Apply by 25-May-2025

About the role

Availability Window

Days and times when shifts are available:

• Sun: 05:30 - 23:00
• Mon: 05:30 - 23:00
• Tue: 05:30 - 23:00
• Wed: 05:30 - 23:00
• Thu: 05:30 - 23:00
• Fri: 05:30 - 23:00
• Sat: 05:30 - 23:00

Pay Rate: Our Shift Leader rate starts from £14.76/hour, increasing to £15.97/hour for stores inside the M25. Additional location-based payments may apply.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12 hours). We value flexibility and are open to discussing your availability.

We will schedule your shifts within your available times and provide three weeks' notice of your schedule. We are supportive of flexible working hours that closely match our advertised times.

Our Customer Focus

Customers are central to our business. As a Shift Leader, you'll support store operations, help customers, and ensure everything runs smoothly. This role offers interesting challenges and opportunities to improve the store environment for customers, colleagues, and communities.

As a Shift Leader, you will:

• Work in a dynamic retail environment
• Manage duty shifts and coordinate your team to maintain a clean, stocked store that exceeds customer expectations
• Assist customers and ensure they leave satisfied
• Identify opportunities to improve service, coach colleagues, and provide feedback
• Support colleagues and ensure a safe working and shopping environment
• Monitor store performance and assist in implementing improvements
• Lead by example and motivate your team