New Business Adviser

Howden; Horsham, Royal Tunbridge Wells; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance broker is seeking a motivated individual to join their New Business PMI Team. You will convert PPC leads into sales, providing expert advice in Private Health Insurance. The role offers full training and a hybrid working model after six months. Join a diverse team that values innovation and collaboration.

Benefits

Flexible Hours

Hybrid Working

Qualifications

• Complete initial product training and pass tests.
• Stay updated on insurer/product changes.

Responsibilities

• Call and work on assigned leads, maintaining high outbound call volume.
• Achieve monthly and quarterly sales targets.
• Provide excellent customer service and support.

Skills

Communication

Organizational Skills

IT Literacy

Time Management

Teamwork

Job description

Who are we?

Howden is a collective – a group of talented and passionate people around the world. We have pushed the boundaries of insurance and are united by a shared passion and no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team of 18,000 employees across over 100 countries.

People join Howden for various reasons, but they stay because of our culture. It sets us apart and is why our employees turn down headhunters. Whether your priorities are work/life balance, career progression, sustainability, or volunteering, you'll find like-minded people driving change at Howden.

As an insurance broker, we work with a selected panel of insurers, making policy comparison simple and easy. We provide personalized service, focusing on understanding our clients' needs. Our growth has created opportunities in the New Business PMI Team. You will be responsible for converting PPC leads into sales, providing expert and compliant advice. We offer full training to help you become a recognized expert in Private Health Insurance.

Knowledge

• Complete initial product training and pass initial and annual tests.
• Stay updated on insurer/product changes and attend monthly training meetings.
• Keep abreast of compliance and regulatory matters via your compliance manager.
• Attend monthly insurer training sessions and complete related training forms.

Skills Required

• Excellent communication and interpersonal skills.
• Strong organizational skills.
• IT literate with good typing skills; confident with email, Word, and spreadsheets.
• Effective time management and workload prioritization.
• Ability to work in a team, take direction, and collaborate.

Key Responsibilities

• Call and work on assigned leads, maintaining high outbound call volume.
• Achieve monthly and quarterly sales targets.
• Complete all supporting paperwork to a high standard.
• Keep databases updated with detailed notes.
• Provide excellent customer service and support.
• Offer clear information on products, terms, and conditions for informed decision-making.

Location - Tunbridge Wells

The role is office-based during training and probation but may require occasional travel for client visits, off-site training, and meetings. After six months, you can work on a hybrid basis: 3 days from home and 2 days in the office.

What do we offer in return?

A career you define. We value diversity and look for individuals who share our core values:

• Innovation and bravery in trying new things.
• Supporting each other in daily moments and challenges.
• Making a positive difference at work and beyond.

Reasonable adjustments

We are committed to providing accommodations to align with your needs, including software, IT, office setups, flexible hours, or hybrid working. If you're interested but have concerns about fit, apply anyway. If your profile matches the role, we will assist with any required adjustments.

*Note: Not all positions can accommodate changes to working hours or locations. Contact your Recruitment Partner for details.