Temporary Lettings Officer, Local Authority Housing, Central London

TN United Kingdom; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a forward-thinking agency as a Temporary Lettings Officer in Central London! This role is pivotal in managing the lettings process, ensuring new tenants are welcomed into well-maintained homes. Your expertise will help reduce void turnaround times and enhance customer satisfaction. With a dedicated consultant supporting you and a streamlined registration process, this opportunity is perfect for those passionate about housing management. If you're ready to make a difference in the community, this role is for you!

Benefits

Dedicated consultant

Easy online registration

Ongoing compliance management

Prompt payroll

Qualifications

• Experience in a similar role within a Local Authority Housing Department.
• Ability to manage lettings process effectively.

Responsibilities

• Manage the lettings process from tenant notice to sign-up.
• Work with teams to achieve turnaround targets.

Skills

Housing Management

Customer Service

Record Keeping

Communication

Job description

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Temporary Lettings Officer, Local Authority Housing, Central London, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0a87b4457ee4

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Temporary Lettings Officer, Local Authority Housing, Central London
Pay rate £23.94 per hour
Contract role, Housing Management Service

Pertemps are recruiting for an experienced Temporary Lettings Officer in the Central London area.
You will need to have worked in a similar role within a Local Authority Housing Department.

As a Lettings Officer, you will be responsible for managing the entire lettings process – from the point a tenant gives notice to the successful sign-up of the new resident. This is a key role in reducing void turnaround times, minimizing rent loss, and ensuring new tenants are welcomed into safe, well-maintained homes.

Your responsibilities will include:

1. Managing all housing management phases of the voids and lettings process.
2. Working closely with the Allocations Team, Voids Team, and contractors to achieve turnaround targets.
3. Conducting pre-inspections, accompanied viewings, and tenancy sign-ups (in-person and virtual). Providing information on tenancy rights and responsibilities, property condition standards, and the allocations process.
4. Offering a customer-focused, “estate agency” style approach to viewings, promoting the benefits of each property.
5. Ensuring accurate record keeping and reporting of lettings activity.
6. Supporting residents with advice on moving, tenancy obligations, and general housing queries. Attending evictions and arranging follow-up actions as required.
7. Providing excellent customer service and responding to enquiries within agreed timeframes.

Please get in touch for more information.

This is an agency post and Pertemps can offer you:

• A Dedicated consultant who has access to all Social Work roles across the UK and is available for you to speak to
• An easy registration process (all done online)
• Ongoing compliance managed for you.
• Prompt and reliable payroll and lots more.

Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!