Radiographic Assistant (Main Office)

NHS; Wrexham; On-site; GBP 24,000; Part time

Job summary

An established healthcare provider is seeking an enthusiastic Radiographic Assistant/Receptionist to join their dedicated team. This part-time role offers the opportunity to work in a dynamic environment, providing essential support to patients and the radiography team. You'll be responsible for welcoming patients, managing inquiries, and ensuring a smooth operation of the reception area. Ideal candidates will possess strong interpersonal skills, be highly organized, and have a passion for delivering excellent patient care. This is your chance to gain valuable experience in the healthcare sector while contributing to a supportive and forward-thinking team.

Qualifications

• Strong interpersonal skills for effective patient interaction.
• Highly organized with attention to detail.

Responsibilities

• Greet and assist patients at the reception desk.
• Handle telephone inquiries and manage appointments.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Education

Relevant Healthcare Qualification

Job description

Job summary

Are you an enthusiastic and motivated individual looking for a rewarding role in a fast-paced healthcare environment? The Radiology Department at Wrexham Maelor Hospital is seeking a Radiographic Assistant / Receptionist to join our dedicated X-Ray team.

This is a reception-based role where you will play a key part in delivering excellent patient care and ensuring the smooth operation of our department. Your responsibilities will include general administrative tasks and providing frontline support at the main reception desk--greeting patients, answering queries, and assisting the radiography team.

We are looking for someone who is:? A team player with strong interpersonal skills? Confident working independently and using their initiative? Highly organised with a keen eye for detail

This part-time position is primarily daytime-based, but will include regular evening and weekend shifts as part of the rota.

Why Join Us?? Work in a department that has recently undergone major remodelling to enhance both patient and staff experiences? Be part of a supportive and forward-thinking team in a constantly evolving environment? Gain valuable experience in the healthcare sector

If you're ready to take on this exciting opportunity, we'd love to hear from you!

Please note: The ability to speak Welsh is essential for this role.

Main duties of the job

Welcoming Patients: Greet and receive patients upon arrival, verifying identification in line with legal requirements. Ensure they feel comfortable and informed about their visit, providing clear explanations of what to expect during their time in the department.

Confidentiality & Compliance: Adhere to the Data Protection Act, Access to Health Records Act, and all relevant legislation regarding the handling of confidential patient information, maintaining the highest standards of privacy and professionalism.

Communication & Coordination: Handle telephone enquiries from patients, carers, guardians, clinicians, and healthcare staff, ensuring that all queries are managed effectively. Take accurate messages for radiology staff and relay information promptly. Contact patients as needed to arrange and confirm radiology appointments.

Supporting an Inclusive Environment: Uphold the principles of equality, diversity, and inclusion in line with BCUHB policy, ensuring all patients and colleagues are treated with respect and dignity.

Flexible Service Commitment: Depending on the core hours of the role, contribute to the out-of-hours service, including evenings, weekends, and Bank Holidays, as required.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Details Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC112-0225W-A

Job locations

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification Qualifications Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Experience Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Skills Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Person Specification Qualifications Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Experience Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Skills Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)