Account Manager

Cullen Brooke Associates; Manchester; On-site; GBP 55,000 - 70,000; Full time

Job description

Job Description

We’re Looking for a Great Listener & Problem-Solver!

Join our client's high-performing team, where your ability to understand customer needs and offer tailored solutions to EXISTING customers will set you up for success.

Hybrid Work Setup: 3 days in the office, 2 days from home

Uncapped Commission: Your earning potential is limitless and 60% of appointments are pre-booked in your diary!

Supportive Management: Work under a leadership team that values your growth and success.

If you're driven, customer-focused, and eager to thrive in a dynamic environment, we'd love to hear from you!

Are you a dynamic and results-driven professional with a passion for building strong client relationships? We are looking for an experienced Account Manager to manage a portfolio of our clients' current customers, ensuring their business needs are met with innovative and commercially viable solutions. You will cross-sell to existing clients, extend renewals, and resolve any issues as required while building relationships and offering exceptional service.

Key Responsibilities:

• Develop and maintain strong relationships with clients, gaining a deep understanding of their business operations and needs.
• Offer excellent customer service skills.
• Identify opportunities to cross-sell and upsell products and services to maximize revenue growth.
• Present tailored solutions to C-Level Executives using a structured sales approach.
• Analyse client trends and market data to create effective sales strategies.
• Act as the primary point of contact for client communication, managing expectations and resolving conflicts.
• Work collaboratively with marketing and operations teams to refine sales strategies and enhance customer experience.
• Proactively attract new clients through strategic relationship-building.

Requirements:

• Proven experience in account management, sales, customer success, or a client-facing role.
• Strong ability to build and maintain long-term relationships with key stakeholders.
• Excellent communication and presentation skills, particularly at senior executive levels.
• Commercially savvy with the ability to identify and act on revenue-generating opportunities.
• Ability to work independently while collaborating with cross-functional teams.

Role Description:

This is a full-time hybrid Account Manager role. The Account Manager will be responsible for managing client accounts, building relationships, and delivering solutions. The role is based in the Manchester Area, United Kingdom, with the flexibility for working from home for two days. Applicants MUST currently be based in commuting distance to Manchester and have a RIGHT TO WORK in the UK; sponsorship is not offered.

Qualifications:

• Client Relationship Management and Account Management skills.
• Excellent communication and negotiation skills.
• Strong organizational and time management abilities.

Basic Salary & Uncapped OTE (£55k+) & benefits including private healthcare!

Apply now with a full CV for full details.