BOLDON - Customer Care - Part Time - Flexible Availability

TN United Kingdom; East Boldon; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

An established industry player is seeking a part-time Customer Care Assistant in East Boldon. This role is perfect for someone who enjoys engaging with customers and creating a welcoming atmosphere. You'll be responsible for ensuring customer satisfaction, maintaining cleanliness, and supporting special events. If you have a friendly smile and a passion for providing excellent service, this could be your ideal job. Join a dynamic team and enjoy benefits like holiday pay and employee discounts while working in a fast-paced environment.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication skills and a friendly demeanor are essential.
• Ability to engage with customers and maintain a positive atmosphere.

Responsibilities

• Welcome customers and ensure a positive dining experience.
• Maintain cleanliness in dining areas and assist with special events.

Skills

Effective Communication

Customer Engagement

Attentive Listening

Friendliness

Approachability

High Energy Levels

Job description

Job Title: BOLDON - Customer Care - Part Time - Flexible Availability, East Boldon

Client:

Location:

East Boldon, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

311722c49cb9

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Overview

McDonald's is one of the most recognised brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers to ensure a positive experience. Your activities include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining areas and toilets, and creating a warm atmosphere. Your role is to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.

Qualities such as friendliness, approachability, courtesy, and helpfulness should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.