IT Project Engineer

JR United Kingdom; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading Managed Service Provider in London is seeking an IT Project and 3rd Line Engineer to join their dedicated team. This role involves delivering successful projects, providing technical support, and ensuring robust cybersecurity measures. The ideal candidate will have proven experience in an MSP environment, strong knowledge of networking and Microsoft Azure, and excellent problem-solving skills. The company offers a hybrid working model after a successful probation period.

Qualifications

• Proven experience in 3rd line support and project delivery within an MSP environment.
• Ability to manage multiple projects and priorities effectively.

Responsibilities

• Design, implement, and maintain networking solutions.
• Provide 3rd line support for complex technical issues.
• Collaborate with clients to understand their IT needs.

Skills

Networking Technologies

Microsoft Azure

PowerShell Scripting

Firewall Configuration

Cyber Security

Problem-Solving

Communication

Education

Technical Degree

Microsoft Certifications

Azure Administrator

CCNA

VMware Certified Professional

CompTIA Security+

Tools

VMware

Hyper-V

Fortinet

Job description

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Our client, who is a Managed Service Provider (MSP), founded in 2002, dedicated to delivering top-notch IT solutions to our clients. The team is passionate about technology and committed to providing exceptional service.

They are looking for a skilled IT Project and 3rd Line Engineer to join their team and help deliver successful projects for their clients’ businesses. The company has grown to 30 staff, with a dedicated ServiceDesk, Cyber, Projects & Accounts Management Team. Their client base has also steadily grown since 2020 via a number of small MSP acquisitions, and they’ve had a very successful integration with staff and clients alike.

• Along with the Project Manager, the Project Engineer has the ability to technically lead, implement and deliver projects for their clients.
• Design, implement, and maintain networking solutions, including WiFi, LAN, VLAN, WAN, High Availability and VPN.
• Implement, manage and support Microsoft Azure environments, including Managed Desktops, storage, and networking.
• Implement and manage virtualization technologies such as VMware and Hyper-V.
• Develop and maintain PowerShell scripts for automation and system management.
• Configure, manage, and troubleshoot firewalls and other security appliances including predominantly Fortinet equipment
• Provide 3rd line support for complex technical issues, ensuring timely resolution and minimal disruption to clients.
• Ensure robust cyber security measures are in place, including threat detection, response, and mitigation.
• Collaborate with clients to understand their IT needs and provide tailored solutions.
• Document technical procedures, configurations, and project plans.

IT Project Engineer - Skills and Qualifications:

• Proven experience in a 3rd line support role and project delivery within an MSP environment.
• Strong knowledge of networking technologies (LAN, WAN, VPN, etc.).
• Expertise in Microsoft Azure, including virtual machines, storage, and networking.
• Proficiency in virtualisation technologies such as VMware and Hyper-V.
• Advanced PowerShell scripting skills.
• Experience with firewall configuration and management.
• Solid understanding of cyber security principles and practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities effectively.
• Relevant certifications (e.g., Technical Degree, Microsoft Certifications, Azure Administrator, CCNA, VMware Certified Professional, CompTIA Security+) are a plus.
• Hybrid working (after successful probation).